Customer Service High School

ERICK DIAZ

E MAIL: *************@*******.***

**** ********* ***. **** *

SOUTH GATE CA. 90280

PHONE 323-***-****

SUMMARY OF QUALIFICATIONS

** ***, *******, *******, ******** Service, Forklift Experience,

Stacking, Inventory, File, Merchandising, Fax Machine, Telephone

Assistance, Receiving Clerk, Shipping Clerk, Microsoft, Word, Power

point, Excel, SAP Software, Proactive Software.

SCHOLARSHIP:

1989 1992 MODELO SEP HIGH SCHOOL

DIPLOMA

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2001 2003 COMPUTER SCHOOL

DIPLOMA

•

WORK EXPERIENCE

WATKINS MOTOR LINES (02/1999) TO (04/2006)

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Warehouse clerk and Dispatcher.

Unload containers using forklift, count the product unloaded, separate the product and put

away, prepare paper work for shipping.

Once the paper work is ready load the finish product in the assign container, sign paper

work close container and seal it. Inventory every six moths

As a dispatcher, I needed to prepare the correct paper work for the driver and for the load.

Have the drivers ready for departure.

HONDA CORP (05/2006) to (07/2010)

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Costumer Service Receiving Supervisor.

In the costumer service my job consisted greed the costumer and receive their vehicles,

inspect the vehicles, create the order, assigned the service to a technician and follow the

progress in the service, call the costumer when the service was ready. I was promoted for

Receiving Supervisor for the warehouse, my job was to received the auto parts, count the

items, separate them and put them away, captured paper work in system; every two

weeks do random inventories and every six months general inventory.

CSG CONTRACT SERVICES (09/2010) to (05/2011)

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MAINTENANCE CLERK

Building maintenance, fixing, receive the cleaning supplies, count them, label them and

put them in stock, organize our warehouse, maintain clean and safe all the floor areas.

SAMSUNG USA (05/2011) PRESENT

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QUALITY CONTROL INSPECTOR

Inbound, Outbound container Inspector: Monitor daily inbound schedule. Decide the inspection

product and examine the condition of Inbound and Outbound container/goods and generate daily

inspection report.

Product Handling Training: Train W/H employee every three months in order to reduce warehouse

damage and logistic return goods.

Return Goods Inspection: Warehouse damage inspection. Inspect return goods and generate

report.

Purchase Rework and Office Supply, Hire Temps. Help Warehouse with Inventory

GOALS IN LIFE

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At work always give my 100%, fulfill myself professionally and achieve all my goals in life.

Like all Parents, what you want is to see your children grow and be part of society, for that

as a Father I’m going to give them the best education and the best family values. That will

be the basis of their future.

REFERENCES

Yolanda Hurtado 323-***-****

Robert Cervantes 310-***-****

Virginia Prestwood 562-***-****

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