Customer Service High School
Resume:
Julia White
*** ***** **** **., ******, IN ***** C: 219-***-**** ************@*******.***
Highly organized and detail oriented with more than 8 years of experience supplying thorough, organized
administrative support. I continually maintain a positive attitude while interacting with demanding clients. I am
technically adept with knowledge of MS Office Suite.
Skills
• MS Windows proficient • Excellent communication skills • Database management
• Professional phone etiquette • 50 WPM typing speed • Customer service-oriented
Work History
Lowes Home Improvement – Schererville, IN
Cashier, 12/2010 to 12/2011
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Routinely answered customer questions regarding merchandise and pricing.
• Monitored cash drawers in multiple checkout stations to ensure adequate cash supply
Lake County Government Center - Crown Point, IN
Tax Exemption Processor, 01/2010 to 12/2010
• Responded to citizens' complaints and requests for information and services.
• Responded to all inquiries from the general public in a prompt and professional manner.
• Helped tax payers file and maintain tax exemptions
Stewart Title Services of NWI – Crown Point, IN
Title Examiner/Closer. 6/2003 to 11/2009
• Prepared and organized documents for title closings.
• Worked directly with banks, real estate agents, and buyers to achieve a successful closing.
• Researched and updated all required materials needed for title policy.
• Directed guests and routed deliveries and courier services.
• Answered and managed incoming and outgoing calls while recording accurate messages.
Lake County Surveyor’s Office – Crown Point, IN
• Administration Assistant, 2/2000 to 6/2003
• Directed guests and routed deliveries and courier services.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Opened and properly distributed incoming mail.
• Screened all visitors and directed them to the correct employee or office.
• Completed data entry, tracked resumes and maintained the applicant tracking system
Education
• Morton Senior High School – Hammond, IN
• High School Diploma 1997
References
• Dan Gossman - Drainage Administrator for Lake County Surveyor - 219-***-****
• Melissa Pulido – Title Closer – 219-***-****
• Jean Gray – Office Manager for Lake County Surveyor – 219-***-****
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