Customer Service Sales

E

RIK

G

RAHAM

**** *. ***** ***., *******, WA 99202 Home: 509-***-**** - Cell: 509-***-**** - *******@*******.*** PROFESSIONAL SUMMARY

** ***** ********** ** ***** sales & customer service. SKILLS

Dependable & driven with excellent communication skills and customer relationships. Always in bonus and a top producer and also has managed a sales team.

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Self-motivated

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People-oriented WORK HISTORY 11/2012 to 01/2014

Sales Rep Motive Power & Equipment Solutions – Greenville, SC

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Sales Rep Western Rail, Inc – Airway Heights, WA

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Contacted new and existing customers with their needs and negotiated prices,terms of sales and service.

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agreements.

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Answered customers' questions regarding products, prices and availability. 04/2007 to 10/2012

Sales Manager Washington State Troopers Association – Spokane, WA

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Wrote sales contracts for orders obtained and submitted orders for processing.

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Answered customers' questions regarding products, prices and availability. 03/2005 to 04/2007

Sales & Retention ICT Group – Spokane, WA

Retained AOL customer accounts and provided customer service.

Was also in the top 10% in retention of accounts.

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Managed and recorded all leads from outbound telephone marketing.

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Set weekly goals for [number] inside sales representatives.

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Wrote sales contracts for orders obtained and submitted orders for processing. 10/2002 to 03/2005

Sales Rep for The Washington Stae Council Of Firefighters Sponser Reps – Spokane, WA

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Maintained friendly and professional customer interactions at all times. 03/1997 to 10/2002

Sold concert tickets cold calling for support on behalf of the Washington State Council Of Firefighters. Was a top producer in sales.

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Maintained friendly and professional customer interactions at all times. EDUCATION 1986

High School Diploma: Bay high School - Panama City, FL Bay

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