Customer Service Home
Resume:
Jeanette Mac Neil, ** Water Street, Glace Bay, Nova Scotia. B1A 1R2
Home : 902-***-****
*****************@*******.***
TO WHOM IT MAY CONCERN:
I am a qualified CCA/ Support Workers with excellent communication, problem solving, and work well as Team
Member or unsupervised . I have attended at New Dawn College and graduated from the program, where I developed
strong organizational skills. I have my work experience at The Cove Guest Home in Sydney also City Home Makers.
Before enrolling in the Support Worker Program, I worked in several Call Centers in Customer Service also did Home
Care for Cape Care and Nightingale Home Nursing in 2001, in these positions I reacted with the public and to treated
all customers with respect, and courtesy, and to solve customer's problems efficiently and diplomatically.
I am a mature, hard - working person, because I am highly motivated to begin my new career in the Support Work, I
would be a productive and enthusiastic employee. I am available to work all shifts, including weekends and holidays.
Enclosed you will find a resume that details my skills and experiences. At you convenience, I would like to meet to
discuss how I can contribute to your Facility as a team member. I will look forward to hear in the near future. Should
you need to contact me I can be reached at 902-***-****, Please leave message if I'm unavailable? I thank you in
advance for your consideration.
Sincerely
Jeanette Mac Neil CCA
Jeanette Mac Neil, 13 Water Street, Glace Bay, Nova Scotia. B1A 1R2
Home : 902-***-****
*****************@*******.***
Objective: Position CCA
Profile:
Experienced support worker has cared for clients with diverse needs
Skilled at motivating Clients to regain their independence
Discreet, hard – working, dependable, Loyal,
Class 5 Driver’s License, Flexible to work any shift
Direct Care of a Resident
Medical terminology and Charting and documentation skills of resident care
Work well alone or with others and as a team member
Use of bed pans, apply pads, making the resident comfortable
Taking Vital Signs, Feeding residents
Dedicated to creating a caring, compassionate environment
Assists clients with hygiene needs and daily living activities including bathing,
dressing, oral care, skin care, positioning in bed, feeding and transferring.
Assists with client’s restorative care programs, walking and range of motion.
Assist in the planning and implementation of client leisure activities on a daily basis.
Collaborates with the client and other members of the interdisciplinary team in the development of
individualized Client Care Plan.
Performs delegated nursing acts according to company policy and scope of practice.
Documentation according to company policy.
Communicates and reports relevant information regarding client care or safety to Supervisor.
Jeanette Mac Neil, 13 Water Street, Glace Bay, Nova Scotia. B1A 1R2
Home : 902-***-****
*****************@*******.***
Education:
New Dawn College Sydney, N.S.
Continues Care Assistant August 2011 - March 2012
Morrison Glace Bay High Glace Bay, Nova Scotia
Completed Grade 12 June 1980
Holy Cross School Glace Bay, Nova Scotia
Grade Primary – Grade 9 1965 – 1974
Certificates:
Alzheimer Disease & Dementia Care Course
Standard First Aid/ CPR Level C
Basic Food Safety Training BFST
Workplace Hazardous Material Information System – WHMIS
Occupational Health & Safety Act Introduction
Palliative Care Front – Line Education
Non – Violent Crisis Intervention
Fire & Safety
Suicide Intervention – Assist
Jeanette Mac Neil, 13 Water Street, Glace Bay, Nova Scotia. B1A 1R2
Home : 902-***-****
*****************@*******.***
Work Experience:
Private Care Glace Bay Nova Scotia
Ronald Vardy May 2011 to Dec. 2013
Amputee
Sitting C/O Veronica Mac Kinnon May 1, 2012 – May 30,2012
Cape Breton Regional Hospital July 1, 2012 – July 30, 2012
The Cove Guest Home Nov . 26 – Dec 13, 2011
Sydney, N.S. Jan . 28 - Feb 18, 2012
First & Second Field Placement
City Home Makers Jan 3, 2012 – Jan 13, 2012
Sydney N.S. Mar 12. 2012 – Mar. 23,2012
First & Second Field Placement
Private Care Glace Bay Nova Scotia
Louise Mac Isaac Jan. 2001 to Nov. 2005
Housekeeping
Cape Care Home Services Sydney Nova Scotia
Home Care Provider Mar. 2001 to Sept. 2001
VOLUNTEER WORK: CANADIAN DIABETIC ASSOCIATION
Canvasser / Fundraising Past Volunteer For Dominion Seaside Dazes
Jeanette Mac Neil, 13 Water Street, Glace Bay, Nova Scotia. B1A 1R2
Home : 902-***-****
*****************@*******.***
References
Judy Chislett. CCA
Glace Bay, NS
Taigh Na Mara
Nicole David
Donkin, NS
Seaview Manor
Sandra Bonnor
North Sydney
Servicom
902-***-**** (H)
902-***-**** (C)
Contact this candidate