TRACI L. LEE
*****.***@***.***
** *** ******* ******, *** Pablo, CA 94806 (m) 510-***-****
EDUCATION
Bachelor of Arts: Sociology, December 2007 University California Berkeley, Berkeley, CA
KEY STRENGTHS & COMPENTENCIES
- Executive Support - Employee Relations - Problem Solving Skills
- Human Resources - Project Management - Workforce Development
- Accounts Payable - Data Research/Collection/Analysis - Supervisor/Team Lead
EXPERIENCE
COUNTY OF ALAMEDA (Social Services Agency) – Secretary II to Assistant Agency Director 03/14 - Present
Being the Department Secretary to Assistant Agency Director involves high levels of confidentiality as there are sensitive cases
around the issues of neglected and abused youth between the ages of 0-21. In my position, I am responsible for a variety of
tasks: timekeeping for (5), determining the urgency of specific documents and the timely manner in which they are handled in
order to make it to the courts, and other outside agencies, with the designated timeframe. Complex PowerPoint presentations.
Creating and maintaining both physical and electronic filing systems. Serve as scribe for large roundtable meetings that work to
resolve permanency for youth actively involved in the social services agency.
KAISER PERMANENTE – Project Coordinator (Contract), Oakland, CA 8/12 – 11/12
Generated weekly high-level reports.
Managed (2) intake folders monitoring times-sensitive requests from external clients, and ensuring that their requests were
completed within the guidelines, as well as the service level agreement timeframe.
Created and managed documentation for (5) processes.
Tracked and reported dispositions of Medicare marketing materials to key internal stakeholders.
Reported the weekly assessment of new regulatory requirements pertaining to the filing of Medicare marketing materials.
LAWRENCE BERKELEY LAB – Administrator (Contract), Berkeley, CA 6/11 – 4/12
Provided high level support to the Engineering Division Director, and (4) Deputies.
Processed complex foreign and domestic travel.
Managed budget for meal and lodging expenditures.
Processed stipends for students and faculty, carefully researching to ensure that only those qualified, were recipients.
Accounts payable, processing approximately 200 invoices daily, carefully ensuring no duplicate payments were issued.
Maintained exception time entry into Lab system (LETS), ensuring that all staff reported time as required, and checking for
accuracy.
Served as committee head for community outreach effort, ensuring that vital communication was filtered out as needed.
Designed/created website in an effort to provide a more centralized tracking, and communication tool to remote clientele.
Created/managed social media campaign to establish an external presence for the Engineering Division.
Managed project that identified invalid project ID’s being used for large purchases, and produced high level reports with
findings.
Served as interview administrator, providing all efforts on the front and back end for interviewees, performing on boarding
procedures once hired into full-time status.
KAISER PERMANENTE – Human Resource Analyst (Contract), Oakland, CA 5/10 – 10/10
Managed a collaboration effort between KP and local colleges that worked to enhance employee skill set by providing a series
of Microsoft training programs.
Facilitated meetings with department heads, and union leads to explain the features and benefits of Career Paths, then provided
visuals to help facilitate their decision in using the program within their respective departments.
Worked with large amounts of data from multiple records used to generate reports that were used to determine employee
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Traci Lee resume (Administrative/HR/Executive Support/Project Mgmt
separation from KP. Used the same data points to identify employees with specialized degrees/skill sets.
KAISER PERMANENTE – Human Resource Specialist (Contract), Walnut Creek, CA 11/08 – 4/09
Led team of Recruitment Coordinators providing work delegation, and ensuring quality of that work.
First point of escalation for hiring managers when issues with open requisitions occurred.
Performed quarterly audits for 37 employees and documenting findings where service level agreements, as well as missed
deliverable were not met.
Led team of HR Specialists in the creation of a desk-level reference manual.
Responsible for researching/compiling data requested from Labor relations, to be used during HR litigation processes.
Worked with hiring managers to ensure union contract agreements were adhered to during candidate selection process.
OLIVER & COMPANY, INC. – Assistant Project Manager, Richmond, CA 3/08 – 11/08
Trained, mentored, planned, and assigned daily workload to the Project Administrative Assistant.
Prepared AIA Contracts/Change Orders; Subcontracts, Sub Change Orders, Material Contracts, Purchase Orders. All were legal
documents detailing changes to the specified work quantities or modifications in the scope of the original contract, and
performed under the direction of the Senior VP.
Processed data, identified errors and inconsistencies in numerical applications prior to full execution of documents.
Reviewed Special Inspection Reports and to determine scopes of work, per contract were being adhered to. When there was a
discrepancy, I created reports for Senior management so they could proceed with investigation, and escalation.
Worked with Accounting department to ensure vendor payments were processed in a timely manner for services rendered.
Created Requests for Information when subcontractor was unclear on any part of a project. In addition to that, I monitored the
timeline for follow up between subcontractor, project manager, and project owner.
NATIONAL PETITIONING CONSULTANTS - Personnel Manager, Vallejo, CA 8/04 – 12/07
Provided Administrative support to CEO. Handle all aspects of payroll including: processing of inquiries, and input. Calculate
shift differentials, in-lieu-of days, and overtime. Annual performance evaluations for an administrative staff of five. Accounts
Payables/Receivables. (Part-time/Non-paid Externship)
AT&T - Human Resources Project Manager, San Ramon, CA 2/97 – 11/01
AT&T – Human Resources Staffing Specialist, San Ramon, CA
AT&T – Information Technology District Staff Associate, San Ramon, CA
Monitored current administrative methods, implementing new procedures to enhance the department's service delivery.
Wrote training documentation on new staffing, and payroll processes.
Compiled EEO complaint, audit, and lawsuit data, for professional Ad Hoc reports.
Reviewed results of background issues, flagging issues as they arose.
Built/managed (2) Access databases that were used to track a qualified, external candidate pool.
Provided support for (2) Senior Staffing Managers, and responsible for the front/back end of internal/external requisitions.
Reviewed and edited new job requisitions, prior to posting.
Compiled candidate package for requesting department once requisition closed.
Single point of contact, for multiple regions, with issues related to personnel, and payroll complexities.
Accounts payable involved processing over 200 invoices daily, batch processing, checking for duplicate payments.
Scheduled, administered, and validated results for the Fundamental Management Test.
Prepared Personnel Change Requests, to revise employee salary profiles.
Compiled billable hours/expenses, and initiated billing for work performed by Project Managers.
Served as Space Coordinator. Evaluated software/hardware/space needs for the district.
Worked as facility manager for IT where I facilitated office moves for inbound employees.
Input payroll exception for 78 employees.
Pulled monthly retention report and maintained quality control of bi-weekly accounting report.
Collaborated with Human Resource Generalist to finalize new, and transfer employee, paperwork.
Project lead for initiative to transfer district onto a new payroll system. Involves intricate and highly sensitive data collection
from various systems, validating the information, and keying into new system, then providing training on the new process..
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Traci Lee resume (Administrative/HR/Executive Support/Project Mgmt
SKILLS
Microsoft Excel (Pivot Tables), Word, Powerpoint, Outlook, and Visio. Lotus Notes. JobBOSS, TREX, FMS, IRIS, Google. SAP,
FIS, Google Applications: Gmail/Smartsheets/Google Docs, Peoplesoft, Taleo. HRIS. Acrobat Pro – creating PDF forms. CWS/CMS.
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Traci Lee resume (Administrative/HR/Executive Support/Project Mgmt