Kwesi Ferguson
*** **-** **** ********* Bronx, NY 10475 718-***-**** *************@*****.***
Summary of Qualifications
Highly Knowledgeable and Experienced in:
Hardware Technologies: Dismantling and reassembling computers, troubleshooting techniques for
hardware issues including removing the CPU, replacing RAM hard drive and other motherboard
components, and configuration RAID 1 and 5.
Networking Technologies: TCP/IP, sub-netting, DNS and gateway configuration setting up Star
Topology based networks using hub, switched, routers and other networking devices.
Server Technologies: Setting-up active directories and adding domain user accounts and adding them
to the different groups found in the AD structure, setting up server 2003 core components including
but not limited to; IIS, DHCP, DNS and Remote Access.
Other Technologies: Microsoft Office specialist, Visio, Cool Pro Edit and Audacity, Mac Technology,
as well as ability to customize Cell Phones.
Relevant Experience
Freelance Computer Repair 12/2008 - Present Bronx, NY
IT Technician
Restore Computers and Rebuild
Maintain Original Files and Install Anti-Virus Software
PS: 69 09/2005 - 01/2006 Bronx, NY
Assistant Computer Technician Intern
Repaired Computers, set-up and Maintained Computer Labs
Assisted Computer Teacher with Class Work/Projects
Other Work History
House Keeping Bay Park Nursing Home 04/2013 - present Bronx, NY
Crew Leader Assistant US Census Bureau 02/2010 - 08/2010 Bronx, NY
Dietary-aide Regis Care Center 06/2007 - 09/2008 Bronx, NY
Intern Youth-for-R.E.A.L. 02/2005 - 06/2005 Bronx, NY
Education
Technology Service Corps (TSC) Graduated: 12/2008 Cert. in Information Technology
Bronx Community College (BCC) Attended: Some college
City-As-Schools H .S. Graduated: 2005 High School Diploma
Training
NPOWERNY TSC Program - 2000 hours Hardware, Networking and Server Configuration
Microsoft Vista Technology Specialist - Certification Pending
Microsoft Office Outlook - Certification Pending
8Hr & 16Hr Security Certification, 13 Fema Certification Courses – Homeland Security