Nancy J. Cupp, SPHR, MBA
Midlothian, TX 76065 *******@*****.***
PROFESSIONAL SUMMARY
Results-driven Senior Human Resources Manager / Director with a stellar
record of advancement and achievement looking for my next exciting
opportunity in Human Resources. Strategic visionary leader who draws on
holistic business insight to position short- and long-term organization
growth and success. Extensive success in both union and nonunion
environments; tactfully navigate complex employee relations issues. Drive
effective organizational development and training programs. Partner
productively with all business unit leaders and employees. Augment HR
mastery with unique accounting background.
Areas of Expertise
Strategic Visionary
Strong effective communicator
Corporate Change Management
Mergers & Acquisitions (M&A)
Training & Development
Process Redesign & Improvement
International Experience
Demonstrated ability to increase productivity; continuously improve
existing processes
Compensation & Benefits
Highly developed, demonstrated collaboration skills
Policy Development & Integration
Union Relations Management
Managed OSHA for over 8 years
Talent Acquisition & Retention
Professional Experience
Leading HR Consultants, Dallas, TX March 2012 - Current
Human Resources Director/Consultant: Provide leadership for organizations
to achieve the greatest return on their human capital investment. Provide
companies' insight on economic advantages that employees bring to the
company by virtue of training, experience, and skills they possess. Provide
professional coaching to assist organizations in realizing competitive
advantages by enhancing their human resource processes more effectively.
Manage business contracts for both large and small organizations and
individuals in providing appropriate HR needs relevant to the company,
which include establishing company HR operational procedures for new
company launches and reopening of closed facilities.
. Facilitate HR needs for start-up manufacturing companies, both new and
previously closed facilities. Establish HR criteria for the company
including training programs, policies and procedures, and built HR
foundation for several plants.
. Provide expertise in selecting cost-effective employee healthcare
plans and benefit programs; provide advice and implement changes to
manage employees in mergers and acquisitions.
. Evaluate business functions to determine if all should remain in-house
or if it would better serve the business more effectively if
outsourced.
. Review activity reports and financial statements to determine progress
and status in attaining HR goals and revise objectives and plans in
accordance with current conditions if necessary.
. Specialize in attracting talented individuals, on-boarding processes,
develop systems to manage and reward current employees, evaluate
employee satisfaction and make appropriate improvements.
Holcim (Texas) LP, Midlothian, TX (Cement Manufacturing) 2007 - 2012
Area Human Resources Manager: Provide direct leadership to multiple levels
at various locations. Oversaw plant location, 5 terminals, and the
corporate sales office (totaling 250 employees) in staff development, union
avoidance, policy management, and all benefit programs while driving HR
functional initiatives.
. Strategic business partner, launch initiatives that elevated
operations and increased retention of workforce within specified
geographic areas.
. Enhance talent acquisition and retention by employing behavioral
interview techniques.
. Develop HR activities including succession planning, workforce
planning, employee development, team development; Strong employee
relations, recruiting, benefits/compensation, international
immigration, regulatory compliance, and EEO.
. Align organization by applying HR processes across western region to
ensure appropriate people, legal compliance, and consistent structure
in place to achieve positive results.
. Coach leadership at all levels on employee relations and conflict
resolution.
. Reinforce diversity and employee relations for international company
by consistently consulting and advising managers.
. Position long-term strategic success by applying consistency and
application of succession planning.
MISA Metals, Inc., West Chester, OH (Steel Service Company) 2002 - 2007
Corporate Human Resources Manager: Generate key leadership in a half-
unionized (Steelworkers) environment. Support all manufacturing locations
and corporate office (totaling 700+ employees) in employee and labor
relations, program and policy management, compensation, incentive plans,
compliance and all benefit programs. Direct staff in setting developmental
goals within all aspects of HR.
. Elevated organization by developing companywide performance review
program across the board.
. Strengthened morale and internal communications by establishing formal
compensation and bonus structures.
. Excelled in a highly demanding union environment; actively involved in
negotiations, grievances, and arbitration (Second Chair contract
negotiations).
. Apply HR regulatory compliance and processes to ensure optimal
resource allocation.
. Establish recruiting and hiring strategies via internal talent and
external resources. Screened, interviewed, and selected applicants at
all levels.
. Aligned organization in defining job descriptions for exempt and
nonexempt in accordance of FLSA.
Shawnee Systems, Inc., Cincinnati, OH (Heavy Printing Industry) 1998 -
2002
Human Resources Manager: Established HR function from the ground up.
Defined job descriptions, developed performance goals, and set competitive
compensation structure. Implemented training programs based on key
organizational needs. Provided direction on career development and
advancement for top performers within organization; Responsible for OSHA
safety compliance.
Prior Experience
Human Resource Generalist, Continental Plastic Containers - (Plastics
Manufacturing) Key HR position providing assistance in union environment
for all employees. Partnered with other lead managers to further the
company's vision and goals while exercising independent judgment on all HR
support roles.
Background in Accounting, Accounts Payable/Receivable, Internal Auditing,
SAP, ADP, Kronos, Oracle, Paychex, Ceridian, PeopleSoft
Certification & Education
Senior Professional in Human Resources (SPHR)
MBA - Human Resources Management, University of Phoenix
BA - Business Administration/Management, Wilmington College, Cincinnati, OH
Certified College Instructor (Junior Level Students), Dallas, TX