AUSTIN GARNER
***** ******* ***, ******, ** ***** (H) 310-***-**** (C) 424-***-**** **********@*****.***
Professional Summary Responsible and mature department manager who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Reliable, with a record of successfully contributing to team goals. Inventory management and merchandising experience. Skills
Customer service-oriented People-oriented Retail merchandising specialist Technical aptitude Manager experience
Basic administrative knowledge
Goal-oriented Excellent communication skills Strong work ethic Work History
Education
Forklift experience Receiving
Friendly demeanor Superior organization ability Outstanding interpersonal skills
Department Manager 12/2003 to 05/2013 Lowes Home Improvent – Torrance, CA Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. Responded to customer questions and requests in a prompt and efficient manner. Ensuring that the proper procedures of Lowe's are being used to better help the customer Maintain goals to prevent loss of merchandise within the department Obtain sales goals to ensure profit and advancement for the company Contact contractors and businesses to build clients and return sales Receiving lumber and building materials merchandise
Customer Service 08/2000 to 12/2003 Home Depot – Gardena, CA
Recommended merchandise to customers based on their needs and preferences. Responded to customer questions and requests in a prompt and efficient manner. Greeted customers in a timely fashion while quickly determining their needs. Receiving 02/1997 to 08/2000 Ikea – Carson, CA I processed the paper work ensuring we received the correct merchandise. Scheduled shipping and receiving dates and times Loading and off loading merchandise
High School Diploma: 1996 Banning High - Willmington Ca