Mobile Software Quality Engineer

Shih Hao (Andrew) Chiu

*** **** ********* ****, #***, San Mateo, CA, 94403

Email:**************@*****.*** Cell: 415-***-****

OVERVIEW

I have overall experience in testing Android mobile/tablet/desktop system for 8+ years in PC/mobile industry, I also lead multiple projects through software develop life cycle testing and deeply understand the concept of quality assurance.

TECHNOLOGY EXPERTISE

● Programming Languages: C++, Java, x86 Assembly, Prolog, SCHEME,

FORTRAN, Pascal, BASIC

● Handhold System and Radio Access Technology (RAT)

Mobile telecommunication wireless testing (GSM/GPRS/UMTS/LTE)

Android/Windows/IOS application stability and performance testing

● Software and Equipment

KITL, Eclipse. QXDM/QPST, MTK catcher, Anite, Anritsu 8470A/8475, Sikuli,

Monkey Runner, ADB, Android Framwork log analysis, Bugzilla, Power Monitor,

SIM Editor, Testlink, LTP code coverage, Xcode, Loadrunner, Jenkins, Jmeter.

EMPLOYMENT

Jun 2016 – Current Performance Testing Engineer

at Salesforce.com as Independent Contractor San Francisco, CA

LoadRunner / Jmeter performance testing including script implement, testing result analysis

Data loading for test web server performance testing on new code release / regression.

Aug 2015 – May 2016 Senior Testing Engineer

at Google Inc., through Tech Mahindra Mountain View, CA

Perform daily task Android wear manual testing on various projects. Sorting out Issues and quality report on time for reviewing.

Handle different requests of quality control task, such as OTA / Kernel / Framework related testing on Android wear, analyze the log and provide regression report.

Support test case implementation and modification fulfill the new feature requirements.

Sep 2014 – July 2015 Software Manual Testing Engineer

at Salesforce.com, Inc., through Telnet Space San Francisco, CA

Maintain and enhance test plan and test cases during Salesforce application life cycle.

Hands on server and client side application testing process, execute Native / Hybrid application stability and performance are above standard.

Arrange and execute new feature integration and regression testing on Android, IOS and Windows system, covering mobile / tablet under Apple / Windows / Linux environment.

Handle daily task request from development team and setup testing procedure, provide various test plan and complete tasks on time with result report.

Mar 2012 – April 2014 Acer Corporation Taiwan, Taipei

Field Trial R & D Supervisor

Lead multiple projects of manual, Integration and regression testing process through software development life cycle.

Generate, maintain and execute Black box test cases base on GCF/3GPP Spec and define the testing scope, provide defect tracking report and log analysis result to top manager.

Supervise and perform both Android mobile and tablet projects RAT World Wide Field Trial testing procedure.

Perform and lead mobile system and telecommunication testing amount different RAT (GSM/GPRS/UMTS/LTE) in static and dynamic wireless protocol, create the bug report with improving proposal for future project.

Analysis logs by various tools such as QXDM, QPST and MTK Catcher to identify the signaling failure in certain time frame, also dig out potential call performance and sound quality issue for top manager reference to.

Jan 2008 – Sep 2011 HTC Corporation Taiwan, TaoYuan

Software engineer (Android)

Lead multiple Android/Windows projects, arrange resource, execute testing and analysis logs, to pass criteria and meet Windows certification requirement in mobile.

Plan, define and create testing procedure base on different group of user scenario, come out the test suite and execute it. Monitoring testing process and gather result for further software implementation.

Accomplish the LTP code coverage apply to current test suite to determine the coverage of test cases. Improve test cases to cover the missing part.

Work closely with SWPM and project team for setting up the debugging and testing strategy as well as the task procedure in order to make the process go smoothly.

Performance improvement by using various tools such as PerfMan to identify the mobile driver memory leakage. Result in user experience satisfaction raised.

HONORS AND AWARDS

Lead Acer Liquid Z3 smartphone project and it has been awarded the Good Design Award by the Japan Institute of Design Promotion.

Lead HTC Diamond which won Best European Smart Phone 2008 and 2009 award, The Chicago Athenaeum 2008 Good Design Award, Reddot Design Award 2009

EDUCATIONAL BACKGROUND

May 2005 San Francisco State University San Francisco, CA

Bachelor of Science, Computer Science (minor in Mathematics)

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