Director Professional Software Services

George Bozocea

**** ****** **** ** 678-***-****

Roswell, GA 30075 ********@*****.***

Director - Professional Services

PROFILE Director with solid SDLC and professional services experience for enterprise level software

• Leveraged the earned trust and the great relationship with existing clients to secure new

sales

• Guided precise execution of deployments with focus on ROI and increased billability

• Internally managed a large group of consultants with focus on improving the billability and

internal processes

• 6 years of project management experience (PMI certification obtained in August 2004)

• 16 years in software development

George thrives under pressure

EMPLOYMENT

2012 – Present Director Manhattan Associates

2006 – 2012 Senior Manager Manhattan Associates

• Managed large and very successful supply-chain and order management programs for Fortune 500

clients.

• Guided precise execution of supply-chain deployments with focus on ROI and increased

productivity for one of the largest DCs in North America.

• Supported the sales team with defining scope, budget, approach and timeline

• Leveraged the earned trust and the great relationship with previous clients to secure new sales in

Canada, Brazil and Australia.

• Supported complex Omni channel initiatives and helped revamp dated order management and

supply chain solutions.

• Internally managed large group of consultants ( 4 teams with over 30 total consultants) and

helped drive overall billability, associates development and improved internal processes.

• Participated in promotions for the team members and the overall compensation increases

• Supported the hiring of new project managers

2006 – 2006 (4 months) Functional Director S3 Group

• Involved in business development process and pre-sales cycle for Fortune-500 clients

• Managed both support and implementation projects

2005 – 2006 (5 months) Project Manager Soltech

Genuine Parts:

• Managed 5 development projects simultaneously

• Developed and maintained project plans on NIKU 6 through Clarity package using MS Project

• Involved in requirement gathering, feasibility analysis (ROI) and development planning

Georgia Center for Nonprofits:

• Managed .NET development of Query Builder and various web site enhancements

• Successfully used agile and iterative methodologies (RUP, XP and SCRUM)

• Helped set up PMO office

2004 – 2005 Manager Manhattan Associates

• Managed timeline, quality, budget and staff for two WM implementation projects

• Worked with the Design Lead in writing the SOW and gap analysis

• Supervised testing, installation and supported client training on site

• Coordinated the installation, configuration and system testing

• Approved internal expenses and tracked client invoices

• Managed all project aspects: scope, quality, timeline, budget and staff

• Managed custom modification development, testing and delivery

• Strictly followed MA Implementation methodology (PRISM)

• Managed and tracked project plan, budget ("Burn Plan") and project deliverables

• Assured timely project transition to Customer Support Organization

2000 – 2003 Senior Software Analyst Manhattan Associates

• Estimated, designed, coded and performance tuned custom WMOS modifications

• Performed code review and technical design

• Doubled MHE speed allowing client to go to peak testing in 3 days after go live (LEGO Project)

• While working in R&D for 9 months, participated at full life cycle for 2 major WM releases

1995 – 2000 Senior Software Engineer Altra-Risk Management/Acxiom/SIT

• Implemented and participated in the design of a Real Time Positioning System Visual C++

• Developed and participated at design of the messaging classes based on TIBCO library

• Developed Visual C++ code for DataScore and DataKey

• Developed JAVA Code to emulate OCX behavior

1996 – 1998 Teaching Assistant Emory University

• Helped with teaching materials and supported students during computer science laboratory

• Helped grade student’s homework

EDUCATION

Master of Science, Computer Science, Emory University

Bachelor of Science, Computer Science, Polytechnic University of Bucharest

PMP certification, Project Management Institute

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