John Pointer
Heavy Crane Service Manager
***** * **** ** - ****** Arrow, OK 74014
acfktv@r.postjobfree.com - 918-***-****
WORK EXPERIENCE
Service Manager
Scott-Macon Equipment - Tulsa, OK - 2013 to 2014
Responsibilities
Provide administration and supervision to 18 employees.
Coordinate operation, maintenance and repairs of company owned cranes and man lifts.
Inspect new equipment, provide estimates for repair work needed.
Review budget and cost reports; supervise shop and store operations; maintain physical inventory of all
equipment and supplies.
Review maintenance procedures and repairs of all equipment; monitor employees work; serve as a liaison
between corporate office and local store.
Assign daily tasks to employees; prepare annual budgets for parts and service operations.
Review personnel annually to evaluate performance for advancement; monitor all manufactures warranty
claim receivables and parts payables accounts.
Provide mid-level human resource duties for employees; report weekly to store manager and Corporate
Manager.
Monitor all bulk oil and grease inventories daily; provide ongoing training opportunities to staff and evaluate
performance;
Monitor compliance with OSHA-ADEM-EPA and insurance regulations.
Hydraulic & Pneumatics Leadman
National Oilwell Varco - Broken Arrow, OK - 2010 to 2013
Manufacture many different types of oilfield units for several oil and natural gas companies
Responsible for all aspects of the hydraulic and pneumatic systems
Plumb and Install all components including valves, diverters, pumps, motors ETC
Responsible for accurately measuring hydraulic hoses and creating an accurate hose list for
Management to call vendors with to order hoses.
Fabricate and Install all needed mounting brackets for hydraulic components.
Read and understand hydraulic and pneumatic schematics to build units according to plans
Layout unit and Mig weld as required.
Operations Partner
EXOPACK - Catoosa, OK - 2008 to 2010
Worked on a crew of three men with no Supervision.
Responsible for all aspects of operation and repair of three Kune Extruders to include.
Set up of equipment to insure the proper product was being run to work order specifications.
Set up would include Die Lip and calibration changes as well as computer calculation changes.
Responsible for all aspects of preventive maintenance to complete tear down and cleaning of Extruders.
Responsible for accurate reporting of all production paper work and AS400 data entry.
Performed all Quality Control checks on all product ran during my shift.
Responsible for accurate reporting of all Quality Control findings. Both on paper and on the AS400.
Field Service Technician
H&E EQUIPMENT SERVICES - Tulsa, OK - 2007 to 2008
Responsible for all Field Service Repairs required. Assisted shop Technicians as well.
This excluded our Rental Equipment of approximately four hundred different pieces of equipment.
Including Heavy Equipment, Material Handling, Cranes, Paving Equipment and Man Lift equipment.
Duties also included a verity of repairs on customer owned equipment from routine to major.
Performed warranty repairs and recall repairs on company and customer owned equipment.
Specialized in major hydraulic repairs to electronic repairs on all forms of man lift equipment.
Man lift equipment types, Genie, small scissor lifts to very large telescoping boom lifts.
Responsible for maintaining a well rounded Inventory of parts on the service truck to minimize
Trips back and forth from the field to the shop for parts to make routine and common repairs.
Responsible for all consumable and wastes handling and proper disposal.
Assured the service truck was in good repair and clean. I received many complements on the truck.
Maintained a good relationship with rental customers and equipment owners in the field
Processes shop work orders
Communicate with vendors on ordering of parts
Responsible for inventory control, procuring best prices and services and controlling consumables.
Service Manager
U-HAUL INTERNATIONAL - Tulsa, OK - 2002 to 2007
Performs manual shop labor and assists technicians with repairs
Implements and enforces company policy and procedures,
Maintains policy and procedure manual.
Performs administrative duties including scheduling workload, assigning work and assisting with problem
solving.
Interviews and selects employees
Completes performance evaluations, promotions, terminations and salary reviews
Manages staff of 25 comprised of shop foreman, parts room personnel and maintenance technicians
Maintains payroll system reporting
Monitors compliance with regulation OSHA, MSDS, worker's compensation issues and hazardous wastes
Schedules warranty work to outside shops
Processes shop work orders
Communicates with vendors on ordering of parts
Responsible for inventory control, procuring best prices and services and controlling consumables.
Responsible for maintenance and cleanliness of and upkeep of grounds
Fleet Service Technician
SPEEDWAY CHEVROLET - Broken Arrow, OK - 2001 to 2002
Responsible for warranty and re-call repairs
Diagnosed troubleshoot and repair
Performed engine replacements
Transmission and clutch replacements
Troubleshooted electrical and hydraulic problems
Performed warranty work on RV Workhorse chassis
Shop Foreman
STOREY WRECKER SERVICE - Tulsa, OK - 1999 to 2001
Responsible for the maintenance department including 46 medium duty wreckers and four
Forklifts
Troubleshooting and repair of engines, transmissions and differentials
Worked on Bendix Air Brake Systems and Lucas Girling hydraulic brake systems
Repaired suspension, hydraulic and electrical systems
Implemented preventative maintenance program
Conducted hiring of new employees
Handled training and supervision of maintenance technicians
Managed control of parts inventory, parts ordering
Crane Mechanic
Colton Equipment Company - La Mirada, CA - 1998 to 1999
Warranty maintenance and extensive reconstruction
Damage assessment and cost estimations
Entire carrier, upper and boom rebuilds
Electrical and hydraulic troubleshooting and repairs
Welding of structures
Disassembly, inspection and complete rebuild of Boomhoist, Telescope,
Horizontal Outrigger and Stabilizer Cylinders
Overhaul of Liebherr and Mercedes Benz diesel engines
Areas of expertise: Cranes: DEMAG 120 - 300 ton, Grove 40-120 ton, Link-Belt 20-80 ton,
P&H 40-120 ton, American 40-120 ton (Hydraulic & Conventional),
National - Truck Mounted Hydraulic
Heavy Equipment: Liebherr Excavators, Liebherr and Barko Scraphandlers
Hydraulic Shop Tech.
Hawthorne Machinery Company - San Diego, CA - 1997 to 1998
Hydraulic Shop
Disassembled, inspected and reassembled cylinders, which included resealing,
honing tubes and polishing rods, as well as, replacing bearings on rod and tube ends.
Rebuild hydraulic pumps, motors and valves.
Service Manager
United States Marine Corps - Camp Pendleton, CA - 1993 to 1997
Specialized in 1.25 to 22.5 ton trucks.
Trained both junior and senior personnel and supervised a crew of 5.
Supervised others in their research of technical publications to determine parts to be ordered.
Extremely successful in learning and comprehending new systems and methods.
Organized and maintained government documents.
Proficient in the use of Windows and Macintosh.
Inspected, disassembled, rebuilt and tested: Detroit Diesel 8V92 and 6V53, Cummins NHC 250 and 6.2
Liter GM Engines
Transmissions and Power Trains
Pneumatic and Hydraulic Bendix Brake Systems
Cooling and Lubricating Systems
Starters: Prestolite and Delco-Remy
Alternators and Generators: Prestolite, Leece-Neville, Niehoff, and
Jack & Heinz
Hydraulic Motors, Pumps and Cylinders: Caterpillar, Eaton and Vickers
Resurfaced Brake Drums
Welder
B & J Welding Service & Supply - Pryor, OK - 1990 to 1993
Mobile Welding Service Lead man
Fitted and welded chemical holding tanks.
Repaired heavy truck, heavy equipment and rail cars.
EDUCATION
Tulsa Welding School - Camp Lejeune, NC
SKILLS
Basic Crane Operator