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Manager Service

Location:
Broken Arrow, OK
Salary:
$70,000
Posted:
August 25, 2014

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Resume:

John Pointer

Heavy Crane Service Manager

***** * **** ** - ****** Arrow, OK 74014

acfktv@r.postjobfree.com - 918-***-****

WORK EXPERIENCE

Service Manager

Scott-Macon Equipment - Tulsa, OK - 2013 to 2014

Responsibilities

Provide administration and supervision to 18 employees.

Coordinate operation, maintenance and repairs of company owned cranes and man lifts.

Inspect new equipment, provide estimates for repair work needed.

Review budget and cost reports; supervise shop and store operations; maintain physical inventory of all

equipment and supplies.

Review maintenance procedures and repairs of all equipment; monitor employees work; serve as a liaison

between corporate office and local store.

Assign daily tasks to employees; prepare annual budgets for parts and service operations.

Review personnel annually to evaluate performance for advancement; monitor all manufactures warranty

claim receivables and parts payables accounts.

Provide mid-level human resource duties for employees; report weekly to store manager and Corporate

Manager.

Monitor all bulk oil and grease inventories daily; provide ongoing training opportunities to staff and evaluate

performance;

Monitor compliance with OSHA-ADEM-EPA and insurance regulations.

Hydraulic & Pneumatics Leadman

National Oilwell Varco - Broken Arrow, OK - 2010 to 2013

Manufacture many different types of oilfield units for several oil and natural gas companies

Responsible for all aspects of the hydraulic and pneumatic systems

Plumb and Install all components including valves, diverters, pumps, motors ETC

Responsible for accurately measuring hydraulic hoses and creating an accurate hose list for

Management to call vendors with to order hoses.

Fabricate and Install all needed mounting brackets for hydraulic components.

Read and understand hydraulic and pneumatic schematics to build units according to plans

Layout unit and Mig weld as required.

Operations Partner

EXOPACK - Catoosa, OK - 2008 to 2010

Worked on a crew of three men with no Supervision.

Responsible for all aspects of operation and repair of three Kune Extruders to include.

Set up of equipment to insure the proper product was being run to work order specifications.

Set up would include Die Lip and calibration changes as well as computer calculation changes.

Responsible for all aspects of preventive maintenance to complete tear down and cleaning of Extruders.

Responsible for accurate reporting of all production paper work and AS400 data entry.

Performed all Quality Control checks on all product ran during my shift.

Responsible for accurate reporting of all Quality Control findings. Both on paper and on the AS400.

Field Service Technician

H&E EQUIPMENT SERVICES - Tulsa, OK - 2007 to 2008

Responsible for all Field Service Repairs required. Assisted shop Technicians as well.

This excluded our Rental Equipment of approximately four hundred different pieces of equipment.

Including Heavy Equipment, Material Handling, Cranes, Paving Equipment and Man Lift equipment.

Duties also included a verity of repairs on customer owned equipment from routine to major.

Performed warranty repairs and recall repairs on company and customer owned equipment.

Specialized in major hydraulic repairs to electronic repairs on all forms of man lift equipment.

Man lift equipment types, Genie, small scissor lifts to very large telescoping boom lifts.

Responsible for maintaining a well rounded Inventory of parts on the service truck to minimize

Trips back and forth from the field to the shop for parts to make routine and common repairs.

Responsible for all consumable and wastes handling and proper disposal.

Assured the service truck was in good repair and clean. I received many complements on the truck.

Maintained a good relationship with rental customers and equipment owners in the field

Processes shop work orders

Communicate with vendors on ordering of parts

Responsible for inventory control, procuring best prices and services and controlling consumables.

Service Manager

U-HAUL INTERNATIONAL - Tulsa, OK - 2002 to 2007

Performs manual shop labor and assists technicians with repairs

Implements and enforces company policy and procedures,

Maintains policy and procedure manual.

Performs administrative duties including scheduling workload, assigning work and assisting with problem

solving.

Interviews and selects employees

Completes performance evaluations, promotions, terminations and salary reviews

Manages staff of 25 comprised of shop foreman, parts room personnel and maintenance technicians

Maintains payroll system reporting

Monitors compliance with regulation OSHA, MSDS, worker's compensation issues and hazardous wastes

Schedules warranty work to outside shops

Processes shop work orders

Communicates with vendors on ordering of parts

Responsible for inventory control, procuring best prices and services and controlling consumables.

Responsible for maintenance and cleanliness of and upkeep of grounds

Fleet Service Technician

SPEEDWAY CHEVROLET - Broken Arrow, OK - 2001 to 2002

Responsible for warranty and re-call repairs

Diagnosed troubleshoot and repair

Performed engine replacements

Transmission and clutch replacements

Troubleshooted electrical and hydraulic problems

Performed warranty work on RV Workhorse chassis

Shop Foreman

STOREY WRECKER SERVICE - Tulsa, OK - 1999 to 2001

Responsible for the maintenance department including 46 medium duty wreckers and four

Forklifts

Troubleshooting and repair of engines, transmissions and differentials

Worked on Bendix Air Brake Systems and Lucas Girling hydraulic brake systems

Repaired suspension, hydraulic and electrical systems

Implemented preventative maintenance program

Conducted hiring of new employees

Handled training and supervision of maintenance technicians

Managed control of parts inventory, parts ordering

Crane Mechanic

Colton Equipment Company - La Mirada, CA - 1998 to 1999

Warranty maintenance and extensive reconstruction

Damage assessment and cost estimations

Entire carrier, upper and boom rebuilds

Electrical and hydraulic troubleshooting and repairs

Welding of structures

Disassembly, inspection and complete rebuild of Boomhoist, Telescope,

Horizontal Outrigger and Stabilizer Cylinders

Overhaul of Liebherr and Mercedes Benz diesel engines

Areas of expertise: Cranes: DEMAG 120 - 300 ton, Grove 40-120 ton, Link-Belt 20-80 ton,

P&H 40-120 ton, American 40-120 ton (Hydraulic & Conventional),

National - Truck Mounted Hydraulic

Heavy Equipment: Liebherr Excavators, Liebherr and Barko Scraphandlers

Hydraulic Shop Tech.

Hawthorne Machinery Company - San Diego, CA - 1997 to 1998

Hydraulic Shop

Disassembled, inspected and reassembled cylinders, which included resealing,

honing tubes and polishing rods, as well as, replacing bearings on rod and tube ends.

Rebuild hydraulic pumps, motors and valves.

Service Manager

United States Marine Corps - Camp Pendleton, CA - 1993 to 1997

Specialized in 1.25 to 22.5 ton trucks.

Trained both junior and senior personnel and supervised a crew of 5.

Supervised others in their research of technical publications to determine parts to be ordered.

Extremely successful in learning and comprehending new systems and methods.

Organized and maintained government documents.

Proficient in the use of Windows and Macintosh.

Inspected, disassembled, rebuilt and tested: Detroit Diesel 8V92 and 6V53, Cummins NHC 250 and 6.2

Liter GM Engines

Transmissions and Power Trains

Pneumatic and Hydraulic Bendix Brake Systems

Cooling and Lubricating Systems

Starters: Prestolite and Delco-Remy

Alternators and Generators: Prestolite, Leece-Neville, Niehoff, and

Jack & Heinz

Hydraulic Motors, Pumps and Cylinders: Caterpillar, Eaton and Vickers

Resurfaced Brake Drums

Welder

B & J Welding Service & Supply - Pryor, OK - 1990 to 1993

Mobile Welding Service Lead man

Fitted and welded chemical holding tanks.

Repaired heavy truck, heavy equipment and rail cars.

EDUCATION

Tulsa Welding School - Camp Lejeune, NC

SKILLS

Basic Crane Operator



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