CATHY LAPP

*** * ***** ***, ******, Ok ***** C: 580-***-**** acfkim@r.postjobfree.com

Manager who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Office Manager highly skilled at managing complex schedules, budgeting and travel arrangements. Manager who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Quality focused manager committed to approaching administrative tasks with tenacity and attention to detail.

50 or more WPM typing speed Professional phone etiquette Excellent communication skills Database management Customer service-oriented Flexible

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ROFESSIONAL

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UMMARY

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KILLS

Accurate and detailed.Excellent planner and coordinator.Works well under pressure.Pleasant demeanor.Appointment setting.Invoice processing.Filing and data archiving.

WORK HISTORY Office Manager, 10/2004 to 06/2013 Lapp's Bee Supply Center – Reeseville, WI

Ordered and distributed office supplies while adhering to a fixed office budget. Managed office supplies, vendors, organization and upkeep. Screened applicant resumes and coordinated both phone and in-person interviews. Answered and managed incoming and outgoing calls while recording accurate messages. Greeted numerous visitors, including VIPs, vendors and interview candidates. Maintained a clean reception area, including lounge and associated areas. Drafted biweekly time sheets for 5 executives and employees. Organized all new hire, security and temporary paperwork. Completed data entry, tracked resumes and maintained the applicant tracking system. Compiled company information and related material and distributed it to candidates.

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DUCATION High School Diploma: Required, 1976 Brodhead High - Brodhead, Wi