Quality Assurance Engineer

KIMBERLY CHILDS Email: *******.******@*****.***

Quality Assurance Specialist Cell: 615-***-****

Summary

Knowledge

ISO 9001 compliance Quality Assurance Specialist with over 10 years of experience in the

Supervising and Manufacturing and Logistics Industries. My passion towards maintaining

quality products and enhancing procedures makes me a perfect candidate for

motivating a team of 10-

15 employees this role.

Manage system

Professional Experience

upgrades and regression

testing

Quality Assurance Analyst – LetterLogic, Nashville, TN, 2013 – Present

Six Sigma and Lean

Generate periodic thorough production and quality assurance reports to ensure

methodologies

HIPAA policies and quality standards are consistent among all deployed Medical Bills.

Develop and implement the quality assurance, quality control policies and

procedures

practices which produce images enhancements.

Maintain testing environments and associated test data for all Test Files.

Education

Track, investigate and remediate all complaints concerning HIPAA policies and

ITT Technical Institute,

procedures.

Nashville, TN

Collaborate with colleagues to implement best practices for maintaining the

Bachelors of Applied

most efficient QA procedures among our production line.

Science Degree in

Electronics Engineering

Asurion Technology and Logistics Center, Smyrna, TN, 2003 – 2013

Technology

Quality Management Systems Technical Writer, 2007-2013

Skills Trained the Quality Assurance Team process improvement techniques by

Technical and business utilizing Six Sigma/Lean methodologies.

Developed and maintained Kanban sizing, workstation balancing, line layout,

writing.

SharePoint application and manpower requirements for changing product demand.

Wrote and modified technical documents for internal Quality Management

configuration

Excellent writing, System needs and external customer requirements.

Reported investigative site audit findings to the Leadership Team and made

editing and proofreading

skills suggestions for improvement.

Work well in a team or Ensured all departments were compliant ISO 9001:2008.

independently

Detail oriented with Quality/Lead Technician, 2003 - 2007

great problem solving

Directly supervised the Quality Assurance Team including the preparation and

skills

delivery of staff performance evaluations.

Microsoft Office (Word,

Coached team members on proper wireless phone cosmetic defect inspections

Excel and Outlook)

and process improvements during the monthly KAIZEN meeting. This resulted in

Excellent organization

a 10% decrease of defective equipment returns rates in 2 quarters.

and time management

Developed the team’s skill set in identifying, prioritizing and implementing the

skills

highest impact six sigma and lean projects to support company goals and

Strong leadership,

objectives.

organizational and

Implemented counter measures to eliminate repetitive quality and product flow

negotiation skills

concerns.

Reported audit findings and assist with root cause to drive continuous

improvements resulting in recommending new product lines with greater quality

and reliability.

Contact this candidate