Customer Service Sales

Objective

Utilizing my experience in sales, education, and customer service to

communicate with clients in a professional manner and persuade them to

invest in products and/or services offered by my employer.

Qualifications

4+ years Dealership Experience including 1+ as Service Advisor. 7+ years

Customer Service experience. 5+ years Sales experience. Ability to

manage in a fast paced work environment. Ability to work hard with limited

supervision. Professional Communications and Teaching background.

Dependable and Detail Oriented.

Education

2009 - 2010 [pic]

Millersville University

Bachelor of Science in Education - English(unfinished)

[pic][pic]

2007 - 2009 -

Montgomery County Community College

Secondary Education - English & General Education

Requirements

2001

Pennsbury High School

HS Diploma - Technology Concentration

Professional Experience

Current

Team Toyota of Princeton (formerly Lawrence Toyota)-

Lawrenceville, NJ

Service Advisor- Responsibilities include

Generate service order and repair estimate quotes for

customers and sell repairs

Schedule appointments and maintain an organized schedule

Conducting post-repair follow up and Resolve any remaining

issues

Maintain quality of customer experience

2011

Fred Beans Hyundai - Doylestown, PA

Auto Sales Consultant - Duties Include:

Approximately $295,000 in sales per month

Compiled and maintained customer portfolios

Assisted Sales and Marketing in sales development

Established and maintained customer relations

Professional Experience (Continued)

2008 - 2010

Small Frey's Learning Center - Manheim, PA

Teacher/Assistant Group Supervisor PreK-6th - Duties Include:

. Established relationship with students and respective parents

. Lead and monitored outdoor group activities

. Lifeguarded and supervised sports

. Developed lesson plans and organized field trips

2006 - 2009

Chesterbrook Academy - Wayne, PA

. Managed the Kindergarten enrichment program

. Children supervision and Teaching Assistantship

. Performed conflict resolution between conflicting students

. Enforced rules and discipline

2004-2006

Lowes Hardware Store - West Windsor, NJ

Sales Specialist/Team Leader - Duties Include:

. Regional recognition as one of the top 25 Sales Specialists

. Approximately $15,000 in sales per month

. Maintained approximately $500,000 department inventory

. Created presentations and presented on marketing goals and sales

margins

. Formulated solutions on sales projections and how to meet them

. Monitored employee performance and maintained regional

expectations

. Assisted in customer technical support

. Developed and lead home improvement clinics

Computer Experience

Reynolds and Reynolds

Office Products - MS Word, Excel, PowerPoint, & Outlook

Internet Applications

Operating Systems - Windows XP, Windows Vista, Windows 7&8

Groups, Associations and Honors

International Thespians Guild, Lowes Top 25 Regional Sales Associate,

Millersville University Sports Official, Drug Abuse Resistance Education

(DARE), Teen Parents Group Leader

References

Character and Professional

Brad Stout (Former Supervisor and Friend. 17 years)

Service Advisor, Right Honda

7875 Frank Lloyd Wright Blvd

Scottsdale, Arizona

Mobile- 480-***-****

Kyle Carter (Former Supervisor and Friend. 10 years)

Holistic Massage Teacher, Everest College

Cherry Hill, NJ

Mobile- 609-***-****

Danielle Legendre (Co-worker. 7 years)

Teacher/Group Supervisor, Chesterbrook Academy

1560 Bradford Rd.

Wayne, Pa

Work- 610-***-****

Additional references available upon request

Contact this candidate