Lashon Riley
**** ***** ****** #**, *****, NY ***60 347-***-**** ***********@*****.***
Professional Summary
I am dependable professional with over 10 years of customer service experience. Have the ability
to work well under direct supervision or independently. I have the profound ability to maintain
confidentiality of information.
Work History
Copy Operator/ Office Services
Experienced performed using IPRO, Law, Fiery, Adobe Acrobat, PDF, TIFF, JPG, DOCX, Power
Point, and Excel files. Create mini books, CD/DVD Labels, and Bates labeling.
Batch print/ high volume blowback, Printing and scanning large files/ boxes. I have knowledge to
Print/ burn files from CDs/DVDs. Ability to convert files to PDF, TIFF, JPG. Finishing: VELO, GBC,
Coil, Cut, laminating, Wire, Tape binding, 2-3 hole punching, Spiral binding. I build customers
loyalty by placing follow-up calls. Sort interoffice and regular mail by department; log and
distribute overnight packages. Deals with internal and external customers at all levels via
telephone and email, to ensure successful communication via actively listening and probing
questions.
Security Guard
Working knowledge of securing a facility/ premises using advanced techniques. I have the ability
to act with urgency in an emergency situation. I show excellent judgment aptitude with a solid
ability to detect imminent threats. Good eye for detail with the ability to stay organized at all times.
Fast Food
Well versed in taking food orders professionally and promptly. I am able to provide thorough
information regarding menus and products. Highly skilled in operating cash register and receive
payments from customers in cash or credit/ debit. Give strong problem solving to make hard
decisions to solving issues with customers, team members and supervisors.
Gibson Dunn & Crutcher LLP/ Diamond Personal LLC
Copy Operator 09/2013-07/2014
Long Island College Hospital/ Command Security
Security Guard 08/2013-03/2014
Bryan Cave LLP/ Document Technology, Inc.
Copy Operator 01/2012-06/2013
Troutman Sanders LLP/ Document Technology, Inc.
General Services 03/2010-01/2012
McDonalds Restaurant
Shift Manager 01/2008-03/2010
Education
High School Diploma
Certificates/ Licenses
Fast Food and Security Guard License / 8hr & 16hr Certificates