Customer Service Administrative Assistant

LaDonna Tolston

Social Service Worker

Chicago, IL

*********@*******.*** - 773-***-****

My objective it to acquire a position which will allow me to demonstrate my strong work ethic and various

experience to help facilitate a corporations overall growth and advancement.

WORK EXPERIENCE

Patient Representative/Administrative Assistant

Midwest Orthopaedics at Rush - Chicago, IL - September 2005 to Present

Duties include patient registration, appointment scheduling, insurance verification and pre-certification, surgical

scheduling and billing, chart preparation, organizing meetings, customer service, data entry.

Case Manager

Habilitative Systems, Inc - Chicago, IL - July 2001 to September 2005

Provided case management services for cases referred by the Illinois Department of Children and Family

Services via programs such as Child Protective Services, Housing Advocacy, and Foster Care. Recruited

prospective foster parents, processed Foster Care

EDUCATION

B. A. in Psychology

Southern Illinois University Carbondale - Carbondale, IL

1997 to 2001

SKILLS

NextGen Applications, Microsft Office Applications

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