Computer Support Technician

Troy L. Metzger

**** ********* ****.

Jeffersonville, IN 47130

502-***-**** (Home)

*********@***.***

Objective To obtain a position as a Computer and Network Support Technician where I can best utilize my computer

hardware and software skills along with my networking experience.

Experience Aug 2000–Aug 2014 Greater Clark County School Corp. Jeffersonville, IN

Computer Support Technician

• Installing, troubleshooting and maintaining all computer hardware, software and peripherals,

including Interactive White Boards and projectors for twenty one school buildings one

administration building, and one support services building.

• Setup, configure, maintain and troubleshoot all Layers 2 and 3 LAN devices and cabling.

• Knowledgeable with Windows® Operating Systems through Windows® 7 and Server 2008.

• Proficient in the use of Microsoft Office Products.

• Responsible for setup and maintenance of Laserfiche® Document Management System SQL

server as well as client installation and management.

May 1998–Aug 2000 Metzger Electric, Inc. Clarksville, IN

Office Manager

• Responsible for purchasing, installing, troubleshooting and maintaining all computer hardware,

software, and peripherals.

• Utilized new software to improve billing efficiency.

• Examined, processed and supervised all company expenditures.

• Processing of payroll, federal and state taxes, health and retirement benefits.

May 1997–April 1998 WEBDESIGNS4U.COM Orlando, FL

Self Employed – Web Site Design

• Assisted clients in developing an Internet presence.

• Experienced with Microsoft Front Page, FTP clients, photo editors.

• Designed computer graphics and web page layout.

January 1991–April 1998 Yellow Cab Company Orlando, FL

Self Employed – Sub–contractor

• Assisted tourists locating accommodations and entertainment.

• Public Relation

Retail Management

• Fayva Shoes Champion Rent to Own Aaron’s Rent to Own

• 1978–1988 1988–1989 1989–1990

Education Sellersburg, IN

2002 – 2004 Ivy Tech State College

Computer Information Systems and CISCO Networking

1973 – 1977 Clarksville High School Clarksville, IN

Diploma

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