Technical Support Manager

Barbara Manteaw

**** **** ******, *** # *, Riverdale MD 20737

240-***-**** *************@*****.***

OBJECTIVE

Seeking a Linux Administrator position in a goal oriented IT environment that will utilize my existing

education and hands-on skills, and experience to achieve the organizations objectives.

EDUCATION

RHCSA ID : 130-173-677

2013

BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION: BANKING AND FINANCE 2006

University of Ghana

Legon-Ghana

West-Africa

PROFESSIONAL EXPERIENCE

LINUX SYSTEMS ADMINISTRATOR, JBM CONSULTING INC. LAUREL, MD 2010-PRESENT

Experience administering, installing, configuring and maintaining Red Hat Linux systems for

development, testing and production environment using VMware and VSphere.

Experience installing, upgrading and configuring RedHat Linux 4.x, 5.x, 6.x using Kickstart Servers

and Interactive Installation and the use of Puppet a configuration management tool.

Experience installing MYSQL and demonstrated familiarity with bash shell, Awk, Sed, and shell

scripting languages such as Perl, Python.

Developed automated processes that run daily to check disk usage and perform clean-up of file

systems on Linux environments using base and Perl scripting and CRON.

Demonstrated experience hardening and securing Linux hosts and services.

Responsible for creating and managing user accounts using LDAP and Kerberos, security, rights, disk

space and process monitoring in CentOS and Redhat Linux.

Configures and administers SSH, DNS, NFS, FTP, NTP, SMTP and performs security management.

Creates Linux Virtual Machines using VMware Virtual Center.

Installs upgrades and manages packages via RPM and YUM package management.

Installs Firmware Upgrades, kernel patches, systems configuration, performance tuning on Linux

systems and configuring CPU, memory and disk partitions as required.

Installs, configures and supports application servers such as Apache and Tomcat on Linux production

servers.

Manages Patches configuration, version control, service pack and reviews connectivity issues

regarding security problem and also the use of SELinux, Iptables.

Working knowledge of Elastic Cloud Computing (EC2) Elastic Block Storage (EBS), in Amazon Web

Services (AWS).

Manages systems routine backup, scheduling jobs and enabling cron jobs and performing monitoring

of the system using Nagios.

Administers VMware Infrastructure Client 3.5 and Vsphere 4.1.

Works with Database administrators to tune kernel for Oracle installations.

Barbara Manteaw

6275 64th Avenue, Apt # 1, Riverdale MD 20737

240-***-**** *************@*****.***

Good oral and written communication skills and works well as both an individual contributor and as

part of an integrated team.

Ability to convey a strong presence, professional image and deal confidently with competing

priorities.

Versatile and quickly adapts to diverse situations and a self-starter who learns quickly and dedicated to

delivering strong customer-focused performance in a mission-critical environment.

LINUX SYSTEMS ADMINISTRATOR, PRECISION DIAGNOSTICS, (SEPTEMBER) HERNDON, VA 2008-2009

Installed RedHat Linux using kickstart.

Created, cloned Linux Virtual Machines, templates using VMware Virtual Client 3.5 and migrating

servers between ESX hosts.

Managed systems routine backup, scheduling jobs, enabling cron jobs, enabling system logging and

network logging of servers for maintenance.

Performed RPM and YUM package installations, patch and other server management.

Developed automated processes that run daily to check disk usage and perform clean-up of file

systems on Linux environments using base and Perl scripting and CRON .

Installed and configured Logical Volume Manager – LVM and RAID.

Documented all setup procedures and System related Policies (SOP’s).

Provided 24/7 technical support to Production and development environments.

Administrated DHCP, DNS, and NFS services in Linux.

Created and maintained user’s accounts, profiles, security, rights disk space and process monitoring.

Provided technical support by troubleshooting Day–to-Day issues with various Servers on different

platforms.

HELPDESK, BEARING POINT, INC. MCLEAN, VA 2007

Managed call center activities to meet service level agreements.

Performed PC support and maintenance for over 200 people.

Installed and upgraded video cards, modems, hard drives, IDE controllers, SCSI drives, power

supplier and memory components.

Performed system configuration and troubleshooting.

Developed automated processes that run daily to check disk usage and perform clean-up of file

systems on Linux environments using base and Perl scripting and CRON .

Created and managed user accounts, security and rights in Redhat Linux.

REFERENCES

Available upon request

Barbara Manteaw

6275 64th Avenue, Apt # 1, Riverdale MD 20737

240-***-**** *************@*****.***

Contact this candidate