Customer Service Sales

P H O N E ( * * * ) * * * - * * * * • E - M A I L J E F F. S A N D E F U R @ G M A I L . C O M

JEFF SANDEFUR

OBJECTIVE

Seeking a position to advance programming skills while leveraging my skills as a computer support specialist,

with room to grow and develop into managerial positions.

SKILLS AND KNOWLEDGE

• Programming Languages: C/C++, C#, PHP, Javascript, .NET 4.0, Python

• Other relevant programming: MySQL/SQL, HTML and Web Publishing

• Office Systems: Excel, Word, Powerpoint

• Technical Specialist: Troubleshooting and correcting issues within computers, both software and

hardware.

PROJECTS AND TECHNOLOGIES USED

Revenge of the Sammich – 2D Twin-Stick Shooter

• Release Date: May 2012

• Distribution: Xbox Live Indie Gaming (XBLIG)

• Languages used: C#, .NET 4.0, XNA 4.0

• Project Duties: Late development bug fixing, troubleshooting, deployment.

• Development time: 4 months

• Link: http://bit.ly/1oyV9mq

Revenge of the Sammich 2 – 2D Twin-Stick Shooter

• Release Date: December 2012

• Distribution: Xbox Live Indie Gaming (XBLIG)

• Languages used: C#, .NET 4.0, XNA 4.0

• Project Duties: Full code overhaul, power-up design and implementation, scaling work for both CRT

and LCD based monitors.

• Development Time: 3 months

• Link: http://bit.ly/XB9LaY

Theseus: First Flight – 2D Avoid and Collect

• Release Date: October 2013

• Distribution: Google Play

• Languages used: C#, .Mono (.NET alternative), Unity3D

• Project Duties: Utilized new engine to create new style of gameplay for studio from scratch.

Integrated sound and visual des

• Development Time: 3 months

• Link: http://bit.ly/1lxbwLX

WORK EXPERIENCE

January 2014 – July 2014

Tech Services Phoenix (DBA of Bloodleaf Studios, LLC.) – Surprise, AZ

Co-Owner, Technical Support

Duties: As a co-owner and partner in out sister business, I was involved with the creating, implementation, and

execution of a new business venture. Our business was both for residential computer repair and support,

as well as enterprise full IT support for small/medium businesses. We provided our service as a cost

effective alternative to the hiring of an IT professional full time, while also being an professional level

service to our residential customers.

July 2013 – July 2014

Bloodleaf Studios, LLC. – Surprise, AZ

Co-Owner, Programmer, Communications Officer

Duties: As a co-owner and partner in our company, the two other partners and I were tasked in growing our

video game development business. To that end I assisted in programming all our major titles, utilizing the

Unity3D engine. As well I was in charge of all inbound and outbound communications, with clients and

prospective personnel for our internship program.

Published Titles: Theseus: First Flight (Android, Google Play)

March 2012 – July 2013

Jacobs Ladder Entertainment, LLC. – Tempe, AZ

Programmer, Vice President

Duties: As programmer, create and develop programming and scripting in the Unity3D engine to produce video

games for company. As part of unofficial executive staff, I was instrumental in locating new avenues for

development, as well as assist in asset location process, for both personnel and assets more directly to the

video game development process.

Released Titles: Sammich Wars (Xbox Live Indie Gaming), Sandwich Wars 2 (Xbox Live Indie Gaming).

Note: Company Dissolved to form Bloodleaf Studios, LLC (above).

July 2012 – September 2012

Mollen Immunization Clinics – Scottsdale, AZ

IT Help Desk

Duties: Rollout of new reporting system utilizing Google Chromebooks. Custom software support and

connectivity troubleshooting. Password maintenance (no direct access to reset passwords), as well as light

timekeeping duties (clocking nurses in/out if difficulties were reached).

Providing excellent customer service and solving issue in a quick, timely manner.

Temporary assignment for single flu season, would be able to repeat if opportunity arises.

March 2005 – August 2011

Advantage Sales and Marketing – Irvine, CA

Technology Specialist

Duties: General Help Desk request handling. Issue included: but are not limited to: Password and account

help and setup Troubleshooting of both in-house and client provided software and websites. Providing

excellent customer service and solving issue in a quick, timely manner.

August 2001 - March 2005

Advantage Sales and Marketing – Irvine, CA

Mailroom Clerk/Facilities Assistant

Duties: Preparing and mailing of Cycle plans, IRC, and other POS materials. Responsible for the ordering and

maintaining of supplies in mailroom and Kitchen areas.

Skills: Extensive knowledge gained of USPS procedures, FedEx and UPS shipping requirements (And now

currently DHL as well). Upkeep on inventory of POS supplies. Time management in relation to Cycle and

POS mailings. Accuracy in joining store or RSM specific information/supplies in mailing to the field.

Knowledge of accounting numbers and proper billing of mailed/ordered supplies. Input and maintenance of

shipping database using iMCM (Ascom Shipping Software) and Microsoft Access.

EDUCATION

University of Advancing Technology Tempe, AZ 85283

BS in Game Programming, withdrew Jan 2014

Major: Computer Science, emphasis on Video Game Programming

Orange Coast College Costa Mesa, CA 92627

AA Degree in Business Completed, 2011

Major: Computer Science with emphasis on programming.

Minor: Musical Performance.

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