Customer Service Quality Assurance

URLANDO MAURICE MOSS

objective

To utilize ** years of manufacturing experience and

develop management skills.

Experience

**** - ******* *** ****** (Charter Communications)

Duncan, SC

Cable Technician

Installed and maintained cable, telephone, and internet

services.

Troubleshot problems and repaired systems to full operating

capacity.

Educated customers on proper use of equipment and services.

2006 - 2010 RR Donnelley

Spartanburg, SC

Press Support

Maintained buffer stacker.

Set-up robotics.

Set-up machines for production runs.

Adhered to safety policies and procedures including proper

handling of hazardous waste.

2004-2006 Timbar

Spartanburg, SC

Flexo Operator

Supervised shift crew.

Operated and set up flexographic press to include mounting

plates and cylinders, hanging dies, and feeding materials.

Exercised attention to detail in while keying orders into

computer database.

Responsible for quality assurance checks which minimized

scrap.

2003-2004 Seeber U.S.A.

Duncan, SC

Production Operator

Operated molding machinery.

Inspected parts in accordance with manufacturer standards.

Trained new employees.

2002-2003 Rainbow Rentals

Spartanburg, SC

Account Manager

Provided customer service.

Maintained payment history for accounts.

Increased accounts and values by suggestive selling.

2000-2002 Tyco Electronics

Spartanburg, SC

Material Handler/Supply Operator/Process Technician Set-up

Maintained molding machinery.

Trained material handlers.

Filled dies for molding.

1997-2000 Mead Containers

Spartanburg, SC

Corrugator Operator

Maintained Triplex machine.

Supervised corrugators production line.

Inspected boxes.

Responsible for order entry.

1994-1997 Spartanburg Steel

Spartanburg, SC

Welder/Machine Operator

Constructed interior auto parts.

Maintained machinery for welding of interior automotive

parts.

Education

1986-1989 Spartanburg High School

Spartanburg, SC

High School Diploma

CERTIFICATIONS

ISO 9000, Machine Operation, Standing Hoister/Fork Lift,

Quality Assurance

Other Skills

Moderate in Microsoft Windows XP, AS400

Good organizational and communication skills

4876 SierRa Way. . College Park, GA 20349 . Phone 803-***-**** (cell)

REFERNCES

Available upon request

Contact this candidate