Kelsey Graham
**** **** ** - *****, ** *****
**********@****.*** - 903-***-****
I love working with people. I am very energetic and outgoing and am always ready to put a smile on the next
persons face. I am very loyal and dedicated to the work I do and strive to be only the very best. I have 10 years
experience in customer service and am up to date with technology.
WORK EXPERIENCE
Customer Service Rep
Covington Credit - Paris, TX - November 2010 to January 2013
provided excellent customer service over the phone and in person, take payments, solicit loans, collections,
exceeded monthly expectations, prepared deposits
Manager
Cash Store - Paris, TX - October 2008 to November 2010
provided excellent customer service over the phone and in person, evaluate and process loans, take payments,
prepare deposits, handled up to $8,000 cash, maintained monthly collection expectations, marketing
Waitress
Applebee's - Paris, TX - February 2006 to July 2007
provided excellent customer service to all customers, take orders and make sure entered into the computer
promptly, take care of multiple customers at one time, ensure the food is correct, processing receipt and taking
payment
EDUCATION
High School Diploma in Texas Scholar
Paris High School - Paris, TX
June 2006
ADDITIONAL INFORMATION
• extremely computer literate, type 74 words per minute
• knowledge to operate phone system, fax, copier, printer, computer, internet
• very energetic and outgoing to provide customers with a great experience