Ebony Hooker
Cedar Hill, TX
**********@*******.*** - 504-***-****
WORK EXPERIENCE
Shift Supervisor
Universal Protection Services - Dallas, TX - December 2013 to August 2014
Responsibilities
1) Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations
according to customer requests, specifications, or needs, using radios or telephones.
2) Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors
using telephones or two-way radios.
3) Confer with customers or supervising personnel in order to address questions, problems, and requests for
service or equipment.
4) Arrange for necessary repairs in order to restore service and schedules.
5) Prepare daily work and run schedules.
6) Receive or prepare work orders.
Command Center Operator (Dispatcher)
Universal Protection Services - Dallas, TX - July 2011 to October 2013
Responsibilities
1) Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations
according to customer requests, specifications, or needs, using radios or telephones.
2) Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors
using telephones or two-way radios.
3) Confer with customers or supervising personnel in order to address questions, problems, and requests for
service or equipment.
4) Arrange for necessary repairs in order to restore service and schedules.
5) Prepare daily work and run schedules.
6) Receive or prepare work orders.
Accomplishments
I was promoted to Supervisor.
Badge Security Professional
ABM Security - February 2011 to July 2011
Responsibilities
Processed badges for tenants and guest throughout the building I was posted.
EDUCATION
GED
Garland High School - Garland, TX
2008 to 2009