Customer Service Representative
Resume:
CARMI A. TAN
** ********* **., *********** **** Subd., Rosario,Pasig City
Cel: 092********
Email: *********@*****.***
OBJECTIVE:
To be able to utilized the acquired knowledge and skills on actual job situation.
Obtain enough exposure in valuable activities that will enhance my capabilities and to
be able to work with professionalism.
EMPLOYMENT RECORD:
FLORDELIZ ART STUDIO Dec 2013-July 2014
Admin Staff
• Handles clerical work
• File important documents
• Answer questions and inquiries thru email and phone
CONFABIA
Customer Service Representative May 2008-Sept 2008
Handles customer fron Australian telecommunication
•
Handles request and inquiries for phone cards
•
Upgrade their product
•
Inform about new promos
•
Billing explanation
•
Troubleshoot if card has a defect
•
WILCOM STUDIO April 2007-April 2008
Customer Sevice Assistant
Handles customer request and inquiries
•
Strengthen the business portfolio of the store
•
NEOTEL CONTACT SOLUTIONS Nov 2004-Dec 2004
Customer Service Executives
Market the product and services to prospective clients
•
Handles customer request
•
STANDARD CHARTERED BANK
Marketing Officer May 2003-July2003
Perform outbound calls
•
Market the product effectively
•
Submits daily monitoring sheet
•
EDUCATION:
COLEGIO DE SAN LORENZO 1999-2003
Congressional Avenue,Project 6, Quezon City
AB Communication Arts
SIENA COLLEGE QC 1994-1998
San Francisco Del Monte,Quezon City
ST.JAMES COLLEGE 1987-1993
Tandang Sora,Quezon City
SKILLS:
Proficient in using Windows Application
Proficient in using Internet
Well versed in English and Filipino
Can worked in minimal supervision
PERSONAL DATA:
Age: 33 years old Birthdate:April 14,1981
Citizenship:Filipino Status:Married
Religion: Catholic
REFERENCES:
Honey Rose R. Bagsic Sheila M. Llamas
Production Traffic Assistant Marketing Manager
Mega Magazine and Publications, Inc. (MMPI) HBC
Steve C. Arteta
Assistant Manager
Flordeliz Art Studio
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