Telecomm / Network Tech
Resume:
M ichael H azen
Pekin, I L
**********@*****.***
LinkedIn: h ttp://www.linkedin.com/pub/michael-hazen/61/a40/964
OBJECT IVE: Seeking employment as a telecomm, network and or PC workstation
hardware/OS technician.
S UMMARY OF QUAL IF ICAT IONS:
• Profile-admin using Active Directory within the US Coast Guard and Caterpillar
environments.
• Experience with the remote install of programs, as well as the t roubleshooting of
p rograms/OSs to include : Windows XP, Windows Vista, Windows Server 2008 r2,
W indows 7, Lotus Notes, MS Office, MS Outlook and other misc government and
job-specific software.
• Three years of formal t raining conducted by the US Coast Guard, I ll inois State
U niversity and I llinois Central College containing :
o A+ Certification
o Net+ Certification
o Avaya CS1000e PBX telecomm system
o Cable Management (termination and deployment of):
CAT3
CAT5e
CAT6
SMF
M MF
• Hands-on experience with the installation and programming of CISCO switches,
V ideo Teleconferencing Devices and VoIP phones.
• Secret Clearance with the US Government
• 04 years of field-rep experience (as an Electronics Technician for the US Coast
G uard) where I was would drive anywhere from 6-8 hours (one way) to a site where
I would perform maintenance and drive back upon completion of the task.
• 06 years experience working with customers to not only meet, but to exceed
expectations.
• A full year of formal t raining, conducted by the United States Coast Guard on the
t roubleshooting of VHF, U HF, HF and Satellite communication devices, using both
analog and digital pieces of test equipment
EXPER IENCE:
Ma rch 2014 – Present : I nformation Systems Technician A-School, US Coast Guard
• Formal t raining on the following :
o A+ Certification
o Network / Telecomm backbone
CAT3
CAT5e
CAT6
Single Mode Fiber
Multi-Mode Fiber
o Net+ Certification
o CISCO Switches
o CISCO VTCs
o Avaya / NORTEL CS1000e PBX
o Active Directory / Profile Management
o MS Outlook / Exchange
o Remedy
o Windows Server 2008 r2
J uly 2013 – Ma rch 2014 A dvanced Technology Services
• Worked as a helpdesk technician to perform remote t roubleshooting and installs of
p rograms for Caterpillar employees from all over the world.
• Became familiar with the inner workings of:
o Lotus Notes
o HOD apps
o MS Office
o Internet Explorer
o Windows Operating Systems
2009-2013 E lectronics Technician U.S. Coast Guard
• Installation of the US Coast Guard’s ‘Windows Build 6.0’
• Physical installation of Dell Servers at remote-locations
• Repaired Differential Global Positioning System at remote-
• I nstallation of a military-grade satellite radios
• Acquisition, programming, maintenance and repair of the USCG’s various VHF
and U HF mobile and portable
• Regularly t raveled 6-8 hours in a government vehicle to maintain or repair
electronics in remote-locations
• Removed and disposed of government equipment from various organizations’
‘property’ using the government’s official means of disposal (DLA Disposition
Services)
2008-2009 Student at Electronics Technician A-School Petaluma, CA
• Learned to program, maintain and repair VHF and UHF radios
• Taught to t roubleshoot and repair various electronics used on the Coast Guard’s
Cutters (I.E. RADAR, GPS, RECEIVERS and SONAR)
2007-2008 U SCG Bandmaster Cape May, NJ
• Maintained budget, purchasing only essential i tems used for t raining and
performances
• Directed more than 150 subordinates at a t ime to rehearse and perform
i nstrumental pieces to public and private audiences, resulting in high public-
favor for the base and i ts patrons
EDUCAT ION:
• I nformation Systems A-School, USCG 22 hours in Information Systems and
Computer Science, Petaluma, CA
• I l l inois State University (Presently attending, on milita ry leave) 15 hours in
General Education and Information System, Normal, I L
• University of Alaska-Anchorage 24 Semester Hours in General Education and
I nformation Systems, Anchorage, AK
• I l l inois Central College 34 Semester Hours in General Education and
I nformation Systems, East Peoria, I L
• U.S. Coast Guard Specialized Training: Maintenance, Repair and Programming
of VHF, UHF, HF and Satellite Radios, GPS, RADAR systems, DGPS, SONAR
system and other Navigational Aids
Contact this candidate