Customer Service Quality
Resume:
Mary Markus
Elyria, Ohio ***35
(440} 366-0714
General Labor
. Assembled and packed products ensuring quality control
. Packed product and merchandise, unloaded incoming inventory in timely
manner
. Efficiently operated grinders, measuring and gauging for quality
. Operated tow motor and lift truck maintaining perfect safety record
. Used extreme safety measures for the process of hazardous materials
. Performed extensive quality testing concerning the particle size of many
hazardous chemicals
. Managed department in every aspect ensuring safety and quality
. Familiar with multiple screening equipment to ensure particle size
. Responsible for all safety and quality of batch chemical mixing
. Capable of exact measurement and mixing and blending of chemicals
. Distributed mixed products in appropriate packaging for further usage
Customer Service/Food Service
. Answered customer questions with care and concern for their needs
. Took orders with professionalism, speed and accuracy
. Earned respect of customers by utilizing courteous sales approach
. Consistently exceeded supervisor's expectations for quality of work
. Trained new employees based on leadership and customer focus
. Made cash and credit card transactions, operated computerized cash
register efficiently
. Managed shift schedules
. Prepared various side dishes and desserts following recipes ensuring
safety and quality
Applebee's Server Currently
Waffle House Server/Cook 2013 - 2014
Green Circle Growers Crew Leader/Supervisor/Planter 2011 - 2013
Machine Operator
Olive Garden Server/Prep/Expo 2007 - 2009
Nampac Assembler 2005 - 2005
Minuteman Light Industrial 2003 - 2011
Antonio's Restaurant Cashier/Server 2000 - 2003
Country Kitchen Server/Trainer 1991 - 1998
Union Carbide Chemical Processor/Assembler 1980 - 1991
Gearcoa Grinder/Gear Cutter 1978 - 1980
Towards Employment Job Readiness Training 2005 - 2009
The Travel Academy Travel and Tourism
2000
Elyria High School General Studies 1974 - 1978
SKILLS AND QUALIFICATIONS
EMPLOYMENT HISTORY
EDUCATION HISTORY
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