Salman Masud
Abu Dhabi, UAE - Residence Visa
Mobile +971-**-*******
******.*****@*******.***
Career Objective
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To pursue career in a dynamic & progressive environment with an
international organization, offering prospects of growth, career
advancement & opportunities to utilize my Strong Networking & IT Systems
knowledge & to develop its capabilities with increased performance to
achieve company's profitability. Moves across all level & especially
towards Systems Implementation and IT Technical Service Delivery.
Career Summary
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An enthusiastic Senior System Engineer with over 9 years of experience
offering the necessary drive & determination needed to resolve complex
issues & possessing effective organizational skills & excellent working
knowledge of problem solving, data communication, & networking enriched
with various IT Infrastructure & customer experience skills. Expert in
handling & managing multiple software & systems of DESCON Engineering
Strong technical and methodical aptitude with an innate ability to analyze,
coordinate and synthesize data, responsible for provide technical support
at Post ERP implementation to users across the UAE; conduct system training
& product presentation. Experienced in providing motivation, guidance & an
up to date networking management consultancy service to both colleagues &
clients, while having a commitment to keep up to date with the latest
developments. Vast knowledge in program management, customer relations,
business administration & operations management. Execute technical
solutions that streamline & improve operating efficiencies. Adept in
communicating with technical & non-technical audiences. Develop system
documentation & create policies to meet the needs of dynamic changing
environments.
. System/ERP Implementation & Analysis
. GDMS, GDES, ACCPAC Financials, FAMS, MMS, DCS, ITS, DPMS, HRIS, P3, P6,
Spoolgen
. Management Information Systems
. IT Infrastructure Development & Maintenance
. IT Service Delivery
. IT Operations Management
. Performance Test Simulation/Verification
. Project Management
. System Maintenance
.
Employment Experience
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Descon Engineering, Abu Dhabi, UAE - Jan 2011 to Present
Sr. System Engineer (Team Leader)
* Job Responsibilities:
. Analyze customer requirements and provide technical knowledge, systems
integration, and relationship management expertise as required to
implement the appropriate solutions
. Identify departmental needs and make suggestions regarding technical
direction.
. Design and implement system security and data assurance.
. Design different types of software, including business applications
and network control systems.
. Create flowcharts, diagrams, and other documentation.
. System/ERP Implementation & Analysis of UAE Sector - all offices and
project sites
. IT resource management
. IT service delivery
. System's Audits
. To design and develop network infrastructure
. Database Management
. Training of System Administrators
. Software trainer
Descon Engineering, Abu Dhabi, UAE - Jun 2008 to Dec 2010
System Engineer
* Job Responsibilities:
. Effectively implemented the company's Project management systems (An
ERP).
. Designed and developed network infrastructure.
. Design and develop software.
. I was getting user requirements, making analysis on them, and then
coordinating with development team to incorporate changes in project
management software systems.
. Microsoft SQL server Database Installation, Configuration Management,
Migration, Up-gradation.
. Managed well the crises, which involved complex Network and software
problems.
. Applied and implemented Company IS Security policy and guidelines in
Network domain and enforced safe computer practices on fellow
employees.
. Customized Reporting / Data Drilling to meet the project requirements.
. Repair & Manage the network infrastructure of Abu Dhabi office.
. Develop and conduct various training and instruction for system users
on operating systems, relational databases and other applications;
assist users in maximizing use of networks and computing systems.
. Evaluate and/or recommend purchases of computers, network hardware,
peripheral equipment and software.
Descon Engineering, Lahore Pakistan - Sep 2005 to May 2008
System Administrator (Team Leader)
* Job Responsibilities:
. Implemented company's software applications - Primavera Project
Planner, Process (Project Control System), GDMS(Gainful Deployment Of
Manpower System), GDES(Gainful Deployment Of Equipment System), N-
STORE, SMART-Procurement System, ACCPAC Financial (6.0, 7.2, 7.3),
FAMS(Fixed Asset Management System) and Item Coding System.
. Set up of online connectivity at project site by using a possible
available network technology such as VSAT, DXX, DSL, and WIMAX for
online ERP applications.
. Managed the activities of Hiring, Training of System Administrators
for project sites.
. Prepared Monthly management reports
. Conducted bi-monthly system audits.
. Managed successfully IT service delivery to all users.
. Ensured effective and optimized usage of servers and ensured
application of data / network security.
. Install and configure systems such as supports GIS infrastructure
applications or Asset Management applications.
. Develop and maintain installation and configuration procedures.
. Contribute to and maintain system standards.
. Research and recommend innovative, and where possible automated
approaches for system administration tasks. Identify approaches that
leverage our resources and provide economies of scale.
DIT24 Limited - Nov 2004 to Aug 2005
Internship
I did nine month internship where I applied Software Engineering UML
Methodologies and prepared Technical Documentation for In-house Developed
system GDMS (Gainful Deployment of Manpower System) and made a web portal
and put all the user manuals together so that user can access the manuals
at one place. Further, I studied various in-house developed applications
and started to provide support and training to users on software
application.
Education and Credential
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o Degree in MS computer science
o Project Management Skills (PMP Training)
o Management Development Program
o Information Security Management System ISO 27001:2005 & 17799:2005
o Integrated Management System & Internal Auditor Training
Achievements
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V Recognized as HIPO (High Potential Employee), by prestigious Oil & Gas
Project Management company (Descon)
V Successfully handled multiple WAN projects (ENGRO PAK, FCCL PAK, IRL
PAK)
V I have been awarded by company (Descon Engineering) for 5 years of
dedicated service.
Special Skills
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. Computer & IT: Microsoft Office (Word, Excel PowerPoint) / Outlook /
Internet
. Language: English - Fluent
. Other Skills: System/ERP Implementation & Analysis of UAE Sector - all
offices and project sites / IT resource management / IT service
delivery / System's Audits / To design and develop network
infrastructure / Database Management / Training of System
Administrators / Software trainer
Professional References
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o Available upon request[pic]