Real Estate Account Executive

LaShelle Bronaugh-Shanks

**** ******* **. • Akron, Ohio 44314 • 330-***-**** • *******@*****.***

PROFESSIONAL PROFILE

Banking professional (commercial) with extensive experience and a diverse background including

analyzing business financials, adhering to internal and external audit procedures in the banking industry,

portfolio management, and booking new commercial loans.

• Proven success with JP Morgan Chase Bank (Assistant Vice President, Business Banking

Recovery)

• Experienced with OCC, BSA, Reg B and compliance with training, statutes, valuation and

environmental policy

• Knowledge of banking products, services and policies

• Strong written and verbal communications with internal and external clients; executives,

accountants, auditors

• Excellent work ethic with individual and team projects; consistently perform exceptionally with

time-sensitive deadlines

• Research and evaluate alternative solutions, and recommend the most efficient and cost effective

solutions

• Education related to commercial/business loans, lending laws, foreclosures, underwriting, credit

analysis, factoring, leasing, commercial litigation, bankruptcy law, and cash flow analysis.

EDUCATION

Bachelors Degree (Business) 05/2016

University of Phoenix, Phoenix, AZ.

Associates Degree (Business Administration) 2009

University of Phoenix, Phoenix, AZ.

Business Finance 1997-1998

Walsh University, Canton, OH.

PROFESSIONAL EXPERIENCE

JPMorgan Chase Bank, N.A, Akron, OH

Assistant Vice President, Commercial Loan Workout 2009 – Present

• Proven highly experienced account executive for developing, managing, and completing

successful loan workout actions and strategies on commercial loans, real estate loans, private

banking loans, OREO, Special Assets, and Loan Workout, and other complex problem loans.

• Successful track record to underwrite, collect, recover, rehabilitate, and resolve commercial loan

problems and other problem-assets (controlled, foreclosed, owned, or liquidated by severe

financial institutions).

• Consistently score as top officer in terms of dollars collected each month.

• Prepare periodic forecasts related to non-performing loan activity, charge-offs and expenses.

• Perform credit and risk analysis to analyze financial data and business plans.

• Ability to work with borrowers and lenders to effectively develop, manage, and implement

creative loan workouts for commercial, real estate, asset-based lending, factoring, and borrowing

base relationships.

• Secure collateral, equity, and assets of the debtors to preserve the loan principal.

• Effectively communicate with internal and external counsel, accountants, and executives.

• Manage process expenses, division, and corporate expense targets.

• Negotiate pre-qualifying stipulated and non-stipulated regular and special forbearance

plans, reinstatements, short payoffs and deed in lieu.

• Assess collateral adequacy and potential impairments using appropriate valuation methodology.

Résumé of LaShelle Bronaugh-Shanks • 330-***-**** • *******@*****.*** • Page Two

PROFESSIONAL EXPERIENCE – (continued)

• Generate new income via increased pricing, default interest, deferred accruals or prepayment

fees.

• Evaluate and execute workout plans to ensure timely resolution of accounts while minimizing

losses.

Bank One, N.A./Chase Bank, N.A., Akron, Ohio

Risk Analyst/Business Banking Officer 2001-2009

• Monitored and maintained business loan portfolio.

• Managed the renewal and modification process for loans and lines of credit by coordinating the

underwriting and document preparation process to effectuate timely document execution.

• Support the bank’s loan payment collection efforts to remain within targets for past dues and

charge-offs, and support the transfer of problem loans.

• Communicated with borrower on a regular basis, including site visits as necessary.

• Implemented cost effective strategies to collect claims during workout.

• Prepared monthly forecasts related to non-performing loan activity, charge-offs and expenses.

• Negotiated workout plans, bankruptcy plans, and Forbearance Agreements with borrower and

counsel.

Support Specialist / Business Banking 2000- 2001

• Prioritized work to successfully deliver service to agreed levels in a diverse and constantly

changing technical environment.

• Tracked incidents and provided regular request status and progress updates.

• Assembled, completed and/or amended loan documentation; contacted customers to resolve

documentation exception. .

• Ensured compliance, operational risk controls in accordance with bank and regulatory standards.

• Maintained internal control standards, including timely implementation of internal and external

audit points.

• Completed transactions and researched and resolved standard servicing issues.

• Reviewed daily activity reports for accuracy to support maximized revenue opportunities.

COMPUTER SKILLS & PROFESSIONAL MEMBERSHIPS

MS Office Suite: Outlook, Excel, Access, Powerpoint

Lotus Notes

Risk Analyst

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