Customer Service Sales

Mario jr Coronado

Professional Experience:

August 2013- Present

Dispatcher

Ceva Logistics Carson, CA

Assign routes to drivers and owner-operators coordinates shipments according to customer instructions and

ensures compliance regulations and established internal policies and guidelines.

Develop and maintain excellent customer service to internal and external customers.

Dispatch drivers for U.S. domestic/foreign shipment pick-ups and deliveries.

Ensure compliance with regulations and established internal policies and guidelines.

Notify drivers of pick-up and delivery assignments.

Maintain shipment information under the Customs control document and Foreign Trade Zone clearance.

Ensure required paperwork is timely submitted to Import personnel.

Read and assimilate stored data and enter new data into computer database.

Manage, edit, and sustain SAP inventory and shipping systems.

Interact with coworkers in a fast pace warehouse environment.

Update and create hourly reports for logistics operations.

Work directly with International brokerage, inventory control, cycle counts, and document handling such as bill

of ladings.

Work directly with management concerning urgent shipments.

.

Operations Manager 2010-2012

Manage financial, logistics, and contracting functions for manufacturer, generating annual sales market of over

35,000 international customers.

Supervise fashion design staff of ten.

Participate in strategic planning, including expense forecasting, tax planning, and cash management/investment

strategies.

Corporate liaison with external companies and auditors (IRS, sponsorships, and retail locations).

Reduce primary expense in manufacturing, logistic, and inventor storage.

Establish the Microsoft Excel inventory system of over 400 productions with different variation.

Establish overhead budgeting system using Microsoft Excel to improve expense tracking.

pelican parts

. receive internationals orders by fedex ground, ups saver, and different vendors.

.label the parts one by one to make sure the label was for the right part

. then i would scan it to the computer

. call vendors when shorted a part

. put away parts by customer

pack and ready to go out FedEx ground, ups saver, FedEx air

UBM SET UP SERVICES

. I set up for big events all over the museum

. i had to make sure everything was done how the event coordinator wanted it

. I would count the inventory to make sure we had the right equipment for the event

. talk to coordinator about how they want the event

. change posters around the musuem

OTHER QUALIFICATION

.fluent spanish and english speaking

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