PHILLIP CAMERA / 214-***-****
IRVING, TX, 75038
SKILLS
• EXTENSIVE TROUBLESHOOTING IN ROUTE, SWITCH, AND VOICE
• CUSTOMER ROLLOUT OF RIVERBED DEPLOYMENTS
• FIRM UNDERSTANDING OF CISCO ADAPTIVE SECURITY APPLIANCE (8.2)
• UNDERSTANDING OF FORTINET, IPRISM, SONICWALL
• HAVE EXTENSIVE KNOWLEDGE IN VMWARE ESX 4.1 AND 5.0 AND VSWITCH NETWORKING
• HAVE EXTENSIVE KNOWLEDGE OF OSPF, BGP, EIGRP, RIP, IGP
• HAVE EXTENSIVE KNOWLEDGE OF VLANS, HSRP, GLBP, NAT/PAT, EIGRP, PBR, 6 TO 4 TUNNELING, VPN
TECHNOLOGIES LIKE ANYCONNECT WITH CISCO OR IPSEC AND MANY MORE
• WORKING TOWARD CCNP VOICE THE CCIE R&S
• ABLE TO QUICKLY LEARN NEW TECHNOLOGIES
• PERSONABLE AND FRIENDLY
• SELF-MOTIVATED MILITARY MINDED.
• ACTIVE GOVERNMENT SCI CLEARANCE
• CUSTOMER FOCUS DRIVEN.
EXPERIENCE
NETWORK ENGINEER
DALLAS DIGITAL SERVICES; COLLEYVILLE, TX 03/2013-PRESENT
• DESIGNED CUSTOMER SOLUTIONS TO MITIGATE ISSUES WITHIN THE DATA CENTER.
• ASSIST CUSTOMERS WITH CRITICAL TRAFFIC ISSUES IN PRODUCTION ENVIRONMENTS.
• ADVANCED KNOWLEDGE OF TCP/IP STACK.
• WORK WITH ADVANCED DATA CENTER PRODUCTION NETWORKS, INSTALLING AND CONFIGURING NETWORK PORTION OF
ANALYTICAL APPLIANCES.
• INSTALLED COUNTLESS SAN DEVICES AND CONFIGURED BASIC SETUP.
• DEPLOYED CUCMPUB AS WELL AS CUPS AND CUC WITHIN A LAB ENVIRONMENT IMPLEMENTING EVERYTHING FROM
JABBER IM TO WEBEX TO EXCHANGE AND VOICEMAIL.
• WORKING TOWARD ACHIEVING A CCNP VOICE AND CURRENTLY HOLD A CCNP ROUT AND SWITCH CERTIFICATION.
MAINTAINED ISSUES WITHIN THE LAB AND IMPLEMENTED VARIOUS APPLIANCES FOR DEMONSTRATION PURPOSES. NORTH-
TO-SOUTH (LAN TO WAN) CONFIGURATION.
• MAINTAINED THE COMPANY WEBSITE AND DEPLOYED AN EXCHANGE AND DC ENVIRONMENT.
• WORKED WITH VENDORS RANGING FROM SAN TECHNOLOGIES LIKE NETAPP, HP, EMC TO NETWORK TECHNOLOGIES
LIKE JUNIPER, BROCADE, CISCO
• ASSISTED THE SALES WITH CUSTOMER INTERACTION AND IN CLOSING OF THE BUSINESS
NETWORK OPERATIONS ENGINEER
PROACTIVE COMMUNICATIONS; KILLEEN, TX 03/2011-02/2013
• ALL LAYERS OF THE OSI
• MAINTAINED AND TROUBLESHOOT SATELLITE COMMUNICATIONS ASSISTED IN THE ROLLOUT OF NEW SITES AS WELL AS
COMMISSIONED THE NEW SITES TO OUR HUBS.
• TROUBLESHOT LAYER 3 CONNECTIVITY FROM CUSTOMER LAN TO HUB DEVICE. RANGING FROM APPLICATION
PERFORMANCE ISSUES TO VOIP, IMPLEMENTED FIX’S WITHIN WINDOWS THE CUSTOMER GRANTED. DOCUMENTED
ANYTHING CHANGED.
• TROUBLESHOOT VOIP OVER A SAT LINK, QOS IMPLEMENTATION AS WELL AS IMPLEMENTED NEW END USERS AND
TROUBLESHOOT VPN RELATED PHONE RESIGNATIONS ON THE DATA CENTERS CUCM.
• TROUBLESHOOT LAYER 2 AND 3 REPETITIVELY RANGING FROM SPANNING TREE ISSUES TO ROUTE FLAPPING.
• CME EXPERIENCE AS WELL MAINTAINED THE END USERS AS CERTAIN SITES AND ADMINISTERED NEW END USERS VIA
COMMAND LINE.
• WORKED EXCLUSIVELY WITH EIGRP AND STATIC RT, HIGH LEVEL UNDERSTANDING OF MPLS.
• ASSISTED IN THE TROUBLESHOOTING OF VOICE GATEWAY ISSUES AND CALL LEG ISSUES.
• WORKED WITH FORTINET AND IPRISM SETTING UP BLOCK RULES IN IPRISM ASSISTING IN URL, CONTENT RATING
BASED BLOCKS IN FORTINET.
• WORKED EXCLUSIVELY WITH RIVERBED STEELHEAD ROLLING OUT NEW APPLIANCES TO CUSTOMERS AND PUBLISHING
THEM TO CENTRAL CONTROL. ASSISTED IN THE POLICY PUSHES RELEVANT TO EACH CUSTOMER, TROUBLESHOOT
ASYMMETRIC ROUTING WITHIN RIVERBED APPLIANCE.
• WORKED WITH NETFLOW TO GATHER EVIDENCE ON BETTER OPTIMIZED PATHS, RECOMMEND BETTER WAYS TO ACHIEVE
MORE PERFORMANCE WAS CRITICAL.
• MANAGED OVER 300 SITES WITHIN THE NOC SLAS WE ALWAYS MEET.
• DEVELOPED A PROGRAM IN C+ TO MITIGATE AND SPEED UP DAILY TASKS CONDUCTED IN THE NOC
• ACHIEVED A CCNA CERTIFICATION
SIGNAL SUPPORT SPECILIST
UNITED STATES ARMY; 10TH MTN DIV, FORT DRUM, NY 03/200*-**-****
• TRAINED SOLDIERS ON BEING PROFICIENT IN SATELLITE COMMUNICATIONS FROM THE FREQUENCY CENT THE
TRANSPONDER DOWN TO LAN CONNECTIVITY.
• IMPLEMENTED COMMAND POST NODES (BATTALION SIZED NETWORK 250-400 SOLDIERS) DEPLOYED DISH AND
TROUBLESHOOT NETWORK LAYER ISSUES. AS WELL AS IMPLEMENTED CALL MANAGER FEATURES TO BETTER UNDERSTAND
THE CALL MANAGER EXPRESS.
• LEARNED THE BASIC COMMAND LINE AND BASIC UNDERSTANDING OF NETWORKING FROM THERE I BRANCHED OUT AND
BEGAN TO START UNDERSTANDING THE BIG PICTURE.
• TEAM LEAD IN CHARGE OF 12 SOLDIERS PREPARING THEM FOR DEPLOYMENT, IN CHARGE OF 5 MILLION DOLLARS’
WORTH OF COMMUNICATIONS EQUIPMENT AND TRAINED MY SOLDIERS ON IMPLEMENTATION AND BASIC TROUBLESHOOTING.
• LEAD COMPANY IN NEW TECHNOLOGY ROLLOUT VSAT TERMINAL.
• WORKED WITH NON-SECURE INTERNET PROTOCOL AND SECURE TROUBLESHOOTING THE TUNNELING ISSUES BETWEEN
BOTH NETWORKS.
• WORKED WITH OTHERS TO RUN AND MAINTAIN THE BUSINESS PORTION OF THE NETWORK DURING DEPLOYMENT TO
AFGHANISTAN. SUCCESSFULLY COMPLETED OVER ONE THOUSAND TROUBLE TICKETS.
• DESIGNED AND IMPLEMENTED A TOC (TACTICAL OPERATION CENTER) IN A BOX CONCEPT, INVOLVING AIR LIFTING A
CONEX ONTO THE TOP OF A MOUNTAIN AND PROVIDING BOTH NON SECURE AND SECURE COMMS OVER LINE OF SITE SHOT.
• PREPARED MY SOLDIERS FOR A DEPLOYMENT WITHOUT ME BY DEVELOPING A GUIDE FOR SETUP AND TROUBLESHOOTING
BOTH SATELLITE LINK TO NETWORK.
• WAS AWARDED MULTIPLE TIMES FOR MY SERVICE TWO INCLUDE 2 ARMY COMMENDATION METALS 2 ARMY ACHIEVEMENT
METALS.
EDUCATION
TEMPLE COLLEGE; TEMPLE, TX – 2011 – CURRENT
ASSOCIATES OF APPLIED SCIENCE, NETWORKING TECHNOLOGY – NETWORK OPERATING SYSTEMS
MAJOR NETWORKING TECHNOLOGY (CERTIFICATE) – NETWORK OPERATING SYSTEMS
NETWORKING TECHNOLOGY (CERTIFICATE) – CISCO CCNA
NORTH LAKE COMMUNITY COLLEGE, IRVING, - TX – 2013 - CURRENT
ASSOCIATES OF APPLIED SCIENCE, COMPUTER SCIENCE- NETWORK ADMINISTRATION
MAJOR COMPUTER SCIENCE – COMPUTER ENGINEERING
WORKING TOWARD A NETWORKING TECHNOLOGY (CERTIFICATE) – CISCO CCNP VOICE
UNIVERSITY OF NORTH TEXAS, DENTON, TX - 2014 – CURRENT
BACHELORS OF SCIENCE, COMPUTER ENGINEERING
CERTIFICATIONS
CISCO CCNA ROUTE AND SWITCH
CISCO CCNP ROUTE AND SWITCH
CISCO CCNA VOICE
BROCADE BCNE
HP ATP FLEX NETWORK
REFERENCES
TRAVIS SINGLETON
UNITED STATES ARMY/ SPC (CO-WORKER)
NICHOLAS LEATHERWOOD
SHIFT LEAD / PROACTIVE COMMUNICATIONS
DANIEL WRIGHT
FORMER MANAGER AT PROACTIVE COMMUNICATIONS
DUSTIN PRILL
PERSONAL REFERENCE