Account Representative/Administrative Assistant/Receptionist

ITALINA SNOWER

Delaware Place, Chicago, IL

*****

*********@*****.***

SUMMARY OBJECTIVE

Returning to the workforce after raising a NCAA Division

1basketball athletic scholarship honor student.

Have been volunteering as Administrative Assistant for a busy Orthopedic

Surgeon.

PROFESSIONAL EXPERIENCE

1993-2004 AMERICAN EXPRESS, Chicago, Illinois

Territory Manager, Incentive Services

?Generated gift check sales revenue for new accounts up to 2

Million dollars.

?Responsible growing and maintaining customer relationships

managing sales cycle from prospect identification to

closing.

?Managed sales revenue for new Debit Program and Phone Funds

card in 7 states.

100% and Grand Achiever Winner 1997 and 1998

1993-1995 Marketing/Sales Coordinator

. Coordinated sales support and marketing presentations

for the Great Lakes

. Region.

. Facilitated multi-state marketing/ account teams

establishing new accounts.

. Managed Electronic Data Capture for merchants.

1990-1993 DOWNTOWN TOYOTA, Chicago, Illinois

Sales & Marketing Coordinator

. Supervised radio and newspaper print for Toyota, Saab Dealership.

. Responsible for marketing efforts in the Chicago Hispanic

market.

. Represented Toyota in the 1992 Olympics in Barcelona,

Spain.

1990. AKZO CHEMICAL, Inc., Chicago, Illinois

Export Operations Coordinator for Latin America, Europe and

Canada

. Coordinated booking for ocean and airfreight.

. Prepared export documents for hazardous chemicals in Latin

America.

. Supported product managers' letters of credit, freight

forwarding and clearances.

1988. WIND RADIO 'LA TREMENDA',"560 AM, Chicago, IL

Account Executive, Accounts Receivable

Manager Promotions Assistant

. Responsible for selling airtime to customers and obtaining

new business.

. Monitored the collections of customer accounts

including negotiating payments

. Assisted in establishing new accounts and designed

creative ads.

ACCOMPLISHMENTS

Taught Spanish to children from American

Families in Barcelona, Spain

. Volunteered and worked at Rehabilitation Institute as

Spanish Interpreter

. Worked as Interpreter for the courts

EDUCATION University of Illinois at Urbana-Champaign, Illinois 1985

Bachelor of Arts with concentration in

Spanish and Commerce, (May 1985)

University of Barcelona, Spain

Junior/Senior year.

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