Customer Service Maintenance

Augustrina Wilkins

Team worker, a person of integrity, trustworthy, and a fast learner

*** ******* ******, ********* *, Manhattan,New York 10036

**********.*******@*****.***

I have 1 year experience in maintenance and 5 years in the security guard

field. I am interested in working with a company that provides growth for

its employees with ambition and also, a work space that provides

professionalism, safety, and a clean work environment. I am a professional

that believes in providing the consumer with excellent customer service

while following company protocol.

Work Experience: Security Officer/Receptionist (Part-time)

Heightened Security Inc.-Queens, NY -May 2014-July2014

Responsibilities

. Answering e -mails and composing e-mails, receiving and distributing

business mail for management,

. Answering and transferring business calls, screening visitors,

inventory, daily logs, radio dispatcher, and maintaining a secure

environment using closed circuit TV (CCTV).

. CCTV was also used to inform other officers on duty of any infantries

at the facility.

. Making work orders for escalator and elevators and informing customers

when elevators or escalators were out of service and back in service.

. Overseer of the building loading dock.

. Logged in truck deliveries for various stores in the facility and

regulated trucks that were allowed to park in the building loading

dock.

Skills Used

Microsoft Word, Punctuality, Assertiveness, Safety Awareness, and

Professionalism.

Seasonal Maintenance Worker (Seasonal)

City of New York Parks and Recreation Department - April 2013 to Present

. Performed exterior maintenance duties throughout parks and playgrounds

. Swept and raked leaves; safely disposed of all litter and debris. Also

cleaned and stripped floors at recreation center and power washed

public park staircases.

. Ensured all Parks' policies and procedures are followed daily to

guarantee safety at all times.

. Cleaned and sanitized comfort stations, and restrooms ensuring public

health and safety.

Security Guard

East New York Urban Youth Core Brooklyn, NY - October 2005 to April 2010

. Patrolled facility premises to prevent and detect signs of intrusion

or of any safety violations.

. Made daily logs and inventory.

. Checked ID of visitors and personnel

. Warned persons of rule infractions and evicted violators from

premises.

Education

GED 2013

CERTIFICATIONS

. 10 Hour OSHA General Industry Maintenance Certificate

. 8 hour and 16 hours Security Guard Training

. Fire Guard Prep Training

Contact this candidate