Customer Service Representative

Stephen R. Feirn BA, R.T. (R)(T)

OBJECTIVE

. To obtain a full time permanent position as a Radiation Therapist

EXPERIENCE

UNIVERSITY OF WISCONSIN HOSPITAL & CLINICS, Madison, WI

*/**** - ****ent Radiation Therapist

. Working full time as a Radiation Therapist

. CT Simulation of patients for treatment planning

. Daily treatment of patients using TomoTherapy HI-ART, Varian Linear

Accelerators (TrueBeam and Trilogy CBCT) and ViewRay (MRI guided

imaging with Cobalt treatment)

. ARIA 11.1 and EPIC HealthLink EMR systems (paperless chart)

. Attended Hi-Art Operator Station training at TomoTherapy Institute of

Learning in Middleton, WI

. Provide clinical instruction to Radiation Therapy students

UNIVERSITY OF WISCONSIN MEDICAL FOUNDATION, Madison, WI

7/2004 - 8/2005; 5/2008 - Present Radiologic Technologist

. Working part time as an Radiologic Technologist at an urgent care

clinic evenings and weekends

. General Radiography, Fuji Computerized Radiography, PACS computer

system, EPIC HealthLink EMR

UNIVERSITY OF COLORADO HOSPITAL, Aurora, CO

8/2006 - 9/2007 Radiation Therapists

. Worked full time as a Radiation Therapist

. Provided daily treatment of patients using Elekta Precise Linear

Accelerators

. Provided clinical instruction to Radiation Therapy students

. IMPAC EMR and I-view on-board digital imaging

UNIVERSITY OF IOWA HOSPITAL & CLINICS, Iowa City, IA

8/2005 - 8/2006 Radiation Therapy Student

. One year hospital based/certificate radiation therapy program

. Accredited by the Joint Review Committee on Education in Radiologic

Technology

. Simulation, treatment planning and daily treatment of patients

. Siemens Oncor Avant-Garde Linear Accelerators, Z-med Sonarray

Ultrasound localization

. IMPAC EMR (paperless chart) and on-board digital imaging

MERCY HOSPITAL IOWA CITY, Iowa City, IA

8/2005 - 7/2006 Radiologic Technologist

. Worked part time as a Radiologic Technologist evenings and weekends

PRN

. General Radiography

UNIVERSITY OF WISCONSIN HOSPITAL & CLINICS, Madison, WI

7/2003 - 6/2005 School of Radiologic Technology Student

. Two year hospital based/certificate radiologic technology program

. Accredited by the Joint Review Committee on Education in Radiologic

Technology

. General, Orthopedic, GI/GU, Surgery, Emergency and Portable

Radiography

. Fuji digital imaging and PACS computer system

Stephen R. Feirn BA, R.T. (R)(T)

CARLSON COMPANIES, INC., Minneapolis, MN

1997- 6/2003 Meeting Planner/Program Manager

. Served as primary liaison between external clients and internal

departments

. Negotiated contracts with external vendors

. Developed and executed meetings, conventions, trade shows and

incentive programs

. Responsible for profit and loss on each program

. Managed client budgets

. Responsible for on-site staff and overall operation of program

1996 - 1997 Call Center Supervisor/Event Coordinator

. Developed and managed the registration of multiple events for

Microsoft and other accounts

. Managed internal and external communication pieces

. Served as lead employee for conference onsite registration

. Supervised and trained multiple employees

1994 - 1996 Executive Customer Service Representative

. Registered participants for conferences and hotels via various mediums

. Solved escalated customer issues

. Served as a program lead on multiple events

EDUCATION

UNIVERSITY OF IOWA HOSPITAL AND CLINICS, Iowa City, IA

. School of Radiation Therapy; ARRT Certified, August 2006

UNIVERSITY OF WISCONSIN HOSPITAL AND CLINICS, Madison, WI

. School of Radiologic Technology; ARRT Certified, June 2005

ST. CLOUD STATE UNIVERSITY, St. Cloud, MN

. Bachelor of Arts Degree in Geography, November 1994

. Travel and Tourism Emphasis, Speech Communication Minor

. Internship September 1994 - November 1994, Carlson Companies, Inc. -

Account Coordinator

UNIVERSITY OF WISCONSIN STOUT, Menomonie, WI

. General undergraduate Coursework and Hospitality Related Classes

. Internship January 1990 - May 1990, Walt Disney World - Food and

Beverage Host, EPCOT Center

REFERENCES

. Available upon request

Contact this candidate