Customer Service, excellent work ethics

Tamara J.

Hampson

* ***** ******, ** *** ***, Shirley, MA 01464 - 978-***-**** **********@***.***

Summary

Hard working and dedicated with a desire to work, learn and grow in a professional environment. Able to answer a high

volume of calls and handle office responsibilities as well. Willing to learn required computer programs as needed in order

to increase my ability to complete tasks quickly and efficiently.

Highlights

Microsoft Office proficiency Dedicated team player

Meticulous attention to detail Strong interpersonal skills

Excellent work ethic Resourceful

Strong problem solver Professional and mature

Experience

Ayer Shirley Regional School District September 2001 to Current

Paraprofessional in Lura A. White Elementary Shirley, MA

Assist students on a daily basis, modifying work to relate to their personal abilities.

Plan, prepare, and develop various teaching aids such as charts, graphs and task analyses.

Discuss assigned duties with special education teachers, classroom teachers and school principal in order to coordinate

instructional efforts.

Observe students’ performance, and record relevant data to assess progress.

Assist in a variety of areas, such as classroom management, front desk coverage answering phone and greeting visitors,

clerical assistance and any other tasks to ensure the smooth and efficient operations of office and school.

Ayer Shirley Regional School District September 1999 to Current

Extended Day Group Leader in Lura A. White Elementary

Provide and safe and enriching environment, caring for children K-5 th grade on a daily basis. Communicate with parents

on a daily basis, informing them of any program changes. Coordinate activities with assistant group leaders, sharing

information with program Director and school Principal.

Co-operative Bank of Concord September 1986 to August 1990

Operations Administrator and Servicing Teller

Acton, MA

Received and processed mortgage, student loan and construction loan payments daily. Handled all balancing of multiple

ATM machines on a daily basis. Assisted loan officers with complex loan applications and putting together loan packets.

Provided excellent customer service over the phone, promptly researching or redirecting them to answer their questions

quickly and efficiently.

Education

Littleton High School 1986

High School Diploma

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