Sales Customer Service

MONICA FRATE

Cell: 203-***-****/Email: **********@*****.***

EMPLOYMENT EXPERIENCE

MXI Corp: Xocai D arien, CT

Distributor/ Outside Sales 2011- Now

Launched unique patented product to the local healthcare market

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Created local sales team to expand territory into the fitness and medical sector

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Execute educational programs through local events

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Daytripping Dogs, LLC Darien, CT

Founder and COO August 2001- June 2011

Launched successful service industry business in a niche market

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Created growth through sales, networking, m arketing and advertising campaigns

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Manage and oversee artistic development and concept of marketing materials

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Manage staff and all day-to-day operations

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Achieved recognition as expert buyer for industry-related products and services

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Subject matter expert; interviewed by media outlets such as The New York Times

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Steamboat Resort/Intrawest Corporation Steamboat Springs, CO

Retail Sales and Assistant Merchandiser December 2009- April 2010

Managed day- t o- day ski shop operations from open to close

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Assisted managers in buying and merchandising of winter sports products in all mountain stores

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Evaluated design/set-up of racks and layout of products while utilizing merchandising color code

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Exceeded quota sales expectations; awarded recognition three weeks in a row for top sales

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Sharpshooter Imaging Steamboat Springs, CO

Sales/ Professional outdoor Portrait Photography January 2009- April 2009

Outside sales in an outdoor environment

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Provided education on computer software use for sales in-store

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Enjoy working within a team environment by fostering sales and support for fellow staff

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Achieved recognition as one of two top sales persons in staff

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Sports Authority Avon, CO

Retail Sales/Cashier January 2008- M ay 2008

Handled a variety of retail roles: cashier, clothing sales advisor and stock person

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Educated customer on purchase of sports products

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Handled m ulti-tasking effectively while under pressure and asked to take on more roles

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Achieved recognition for providing customer service in all conditions

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EDUCATION/KNOWLEDGE

Boston University: Bachelor of Science in Journalism B oston, MA

Major in Photojournalism and additional Concentration in English Graduated 2004

Internships

Jane Magazine: Fairchild Publications (Advertising Department) New York City, NY

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World Wrestling Entertainment ( Marketing Department) Stamford, CT

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Dan Lenore Photography (Commercial Photography assistant) Darien, CT

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Gamelan Productions ( Marketing for Concert Booking and Promotions Company) Boston, MA

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Technology

PC and Mac (Proficient)

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SLR and DSLR/Photo-editing software programs

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Outlook, Word, Social-Media Marketing, Retail computer software programs

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