Customer Service Representative
Resume:
Alancea Moore
Atlanta, Ga *0349
*******.*****@*****.***
Objective: To obtain an entry-level position in an organization where I can
utilize my experience and educational background.
WORK EXPERIENCE:
2011 - 2012 Family Dollar
Cashier- Lead
• Greet customers as they arrive and direct them to merchandise they need
• Assist customers with buying decisions when required
• Operate cash register and adding machine in order to manage cash for sold items
• Calculate discounts as appropriate
• Tag items for price and expiry date
• Stock items when required
• Balance all transaction at the end of the day for cash reconciliation
2012-2013 Pitney Bowes
Presorter
• Record inbound and outbound shipments in our admin system
• Unpack and inspect inbound repairs, and locate in holding area for technician to repair
• Properly package and ship repairs to customers. Selecting most cost effective transportation
method and recording all costs and tracking data in our admin system.
• Shipping supply management: stock and inventory shipping supplies as to not run out, place
orders through manager as needed.
2014- Current Sams Mart
Customer Service Representative
• Perform basic mathematical calculations to understand customer’s transactions, make change,
account for monies and complete shift reports accurately.
• Lift and carry merchandise, including cases of beverages which may weigh 25 pounds, to
display/stocking areas including the beverage cooler.
• Sweep and mop floors, dust shelves, clean outside areas which may include sloping areas, and
lift and carry trash and/or containers to a disposal area.
• Remain in cooler, stocking shelves, in temperatures as low as 32 degrees for as long as 30
minutes. The cooler may be seen as a confined space and personal mobility is a requirement.
EDUCATION:
2009-2012 Banneker High School, Atlanta, GA
2011- Georgia Perimeter College Decatur,Ga
Business Major
Refrences - Previous Supervisors
Serena Greathouse - Family Dollar
Robin Greer
Sprint
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