RONALD LEE MICHEALS
******.********@***.***
OBJECTIVE
I am seeking an entry level position in the IT field where my values, ethics and desire to succeed are appreciated.
TECHNICAL SKILLS AND QUALIFICATIONS
• Hardware- PC troubleshooting, Installation of devices inside of the PC, Installation of peripheral devices, Basic
knowledge of replacing parts in a laptop.
• Software- Experienced with Microsoft Office Suite 2010, Microsoft Access, familiar with Visio, FTP applications,
VMware Player and Virtual Box, Microsoft Expression Web, Putty, Nmap – Zenmap GUI,Wireshark, and Microsoft
Visual Studio 2010, ghost for Unix, TightVNC.
• Networking- Basic knowledge in Active Directory and server roles such as: DHCP, DNS, and TCP/IP, cabling, and
basic LAN/ WAN design.
• Web design- Some knowledge in HTML coding, basic knowledge in PHP.
• Operating Systems - Experienced in using Windows Vista and Windows 7, Familiar with Linux based operating
systems and Windows 8, Knowledgeable on the basics of Windows Server 2008, XP, and Mac OSX.
• Security - Basic knowledge of implementing Digital certificates to Windows server, Basic knowledge in PGP
encryption of email.
• Transferrable skills - Work well with others, Can deal with difficult situations, Willingness to learn more.
EDUCATION
YTI Career Institute York, PA
Associates in Specialized Business Degree Graduation: February, 2015
Major: Computer System Specialist GPA: 3.84
LEADERSHIP
Elected by peers as Employee of the Month July, 2013(Exel Logistics)
Elected by peers as Safety Employee of the month November, 2011(Exel Logistics)
Elected PTA President 2005 at Hillcrest Elementary: Belton, MO
Elected PTA Vice President 2004 at Hillcrest Elementary: Belton, MO
Tri-State Ribbon Winner in 1995 – Missouri, Nebraska, Kansas
Employment
Exel Logistics Inc. Mechanicsburg, PA
Sanitation Officer September 2011 – Present
• PreShift pallet setup
• Recycling of stretch wrap
• Recycling of card board
Highmark/Staffmark Camp Hill, PA
Trained new temps February 2010-September 2010
• Enrollment
• Medical Records
• Provider Info Data Entry
ES3 York, PA
Over Stock & Damage (OS&D) February 2008-November 2008
• Provided update OS&D procedures
• Truck Set up and loading
• Assisted in training of new employees
Public Storage Belton, MO
Property Manager November 2005-Febrary 2008
• On-site manager security
• New lease contracts(Public Speaking)
• Vender liaison