Parts and Service Manager
Resume:
Court ********@****.***
Willow Spring,
NC 27592
Daniel Hoover
Objective To acquire a position that will allow me to grow by
utilizing my managerial skills and talents.
Experience March 2014-Present AutoZone
Commercial Sales Manager
Responsibilities:
Develop new customer base
Identify and provide solutions to customer needs
Adjusting and maintaining pricing levels
Inventory management
Training of team members
Overall profitability of the business
Accomplishments:
Established customer base averaging exceeding
targeted sales
Established successful relationships with various
vendors
Completed all available product training
July 2013-Jan 2014 Company Wrench
Parts Manager
Responsibilities:
Ensure sales and profitability
Develop new customers
Inventory management
Anticipate the needs of customer equipment
Processing work orders
Establishing relationships with various vendors
Accomplishments:
Established customer base averaging $50000.00
in part sales monthly.
Maintained a 32% or better GPM
Mar 2011-July 2013 Hertz Equipment Rental
Corporation
Field Service Specialist
Responsibilities:
Oversee parts ordering for eight locations
throughout NC
Coordinate field service repairs for eight
locations throughout NC
Inventory management
Billing work orders & processing warranty claims
Establishing relationships with various vendors
Ensure overall fleet maintenance
Accomplishments:
Streamlined parts ordering process
Reduced machine down time by centralizing parts
ordering
Established stocking parameters
Reduced obsolete inventory
Jan 2006-Mar 2011 Triangle Equipment
Company
Parts Manager
Responsibilities:
Ensure sales and profitability
Inventory management
Provide leadership for four dealership parts
departments
Training of team members
General overall operation of the business
Accomplishments:
One million dollars in sales.
$125,000.00 reduction in obsolete parts inventory
in 2009 within three dealerships.
Received highest possible review from Bobcat
Company for parts department operation 2007 thru
2011.
Established a successful relationship with outside
vendors. This allowed us to bring an alternative
product to market while maintaining a strong profit
margin of 40%
2003-Jan 2006 Advance Auto Parts
Garner, NC
Commercial Sales Manager
Responsibilities:
Provide outstanding customer service to commercial
accounts
ensuring future sales growth.
Adjust and maintain pricing levels.
Inventory management.
Training of team members.
General overall operations of the business.
Accomplishments:
Increased sales 35%
ASE certified
2004-2005 Merchant Tires
Garner, NC
Customer Service Specialist
Responsibilities:
Increase sales by identifying customer needs.
Training team members.
Closing the sale.
Open and close the store.
Balance cash drawer and prepare bank deposits.
Accomplishments:
Highest sales volume per hours worked.
2000-2003 Leith Lincoln Mercury Raleigh, NC
Parts Manager
Responsibilities:
Ensure sales and profitability.
Inventory management.
Work and negotiate directly with vendors and
manufacturers.
Training of team members.
General overall operations of the business.
Accomplishments:
Achieved Ford master certification.
1995-2000 Big A Auto Parts Express Raleigh, NC
Operations Manager
Responsibilities:
Ensure sales and profitability.
Made sales visits to commercial accounts.
Payroll, accounts payable and accounts receivable.
Extensive inventory control.
Negotiate directly with vendors.
Education 1982-1986 Brunswick High School Brunswick,
OH
Graduated
1984-1986 Medina County
Vocational Center Medina, OH
Auto body repair & refinishing
Military 1986-1989
Background Electronic weapons systems repair.
US Army Airborne school.
Extensive leadership training and experience.
Interests
Running, working on cars and teaching Sunday
school.
Offices Held
Elected to the Office of Trustee for Mid-Way
Baptist Church
2008 - 2014
.
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