Customer Service Machine Operator

April Griffin

*** ****** ****** *******, ** *****

404-***-****; *********@*****.***

Professional Summary

Outgoing, personable, professional with solid customer service and technical skills. Mature, self disciplined learner with

outstanding written and verbal communication skills. Thoughtful and open minded to the opinions of others. Presents a creative

and strong work ethic. Team player who accepts, applies feedback, and works well with colleagues at every level of experience.

Technical Skills

Advanced professional with Microsoft Office 2007 Suite. Expertise includes using features in Word and Excel, including pivot

tables, and embedding objects and tables. Hardware skills include disassembling a computer, customer service, troubleshooting,

and desktop support.

Experience

Value Village

Floor cashier April 2014-April 2014

• Floor Cashier #2

• Managed floor clothing products

• Run clothing, housing and miscellaneous items to be put onto the floor.

CKS Packaging Inc. Atlanta, Ga April 2012- June 2013

Inspector Packer/ Utilities

• Managed all unit cases to be shipped

• Managed labels and paperwork

• Strapped and shrink wrapped all units to be shipped

• Maintained and managed assembly lines

• Training to become machine operator

Papa John’s at Six Flags over Georgia, Atlanta, GA January 2010- August 2010

Background Cook

• Managed in a timely fashion the docking of pizza dough to ensure customer satisfaction.

• Maintained order of the backline so that the busiest days would run smoothly.

• Prepped and kept order of salads for inventory.

• Controlled the refilling of drink machines to provide a great order of customer service ahead of time.

• Restocked refrigerators, the day before, to help day shift run more smoothly.

Felicia Hines Janitorial Services October 2008- November 2009

Janitorial Worker

• Cleaned commercial buildings

• Empty and clean all waste containers

• Damp wipe containers

• Dust all image frames, light fixtures, charts, graphs and wall hangings

• Vacuum mats and carpeted areas

• Strip and wax floors

• Clean and damp mop exterior entry areas

Education

Year Up, Inc/ Atlanta Metropolitan College, Atlanta, GA March 2011- August 2011

Student and Intern

• Enrolled in a one year intensive technical and professional skills training program that includes an opportunity to intern

with a top corporation.

• Currently completing college coursework in technology, business communications, and professional skills.

• Earned college credits concurrently at Atlanta Metropolitan College.

• Received Most Improved and the value of Work Hard and Have Fun Award.

Atlanta Job Corps, Atlanta, GA March 2009- June 2010

General Educational Development/ GED

• Obtained GED

• Obtained Culinary Arts Trade

• Interned at Darnell Center Nursing Home

• Phase 1, 2, and 3 Awards

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