Customer Service Office Assistant
Resume:
Kimberly Mckenzie KM
** **** *****, *******, **. 62206
E: *************@*******.***
Objective Work in an environment that challenges me to continue
learning, at the same time be able to help and learn as
much as I can from my peers.
Experience Host/ Receptionist, Bailey's Chocolate Bar
Saint Louis, Mo---June 2013 - Current.
Greeted guests and patrons personally and on the
telephone. Offered appropriate seating arrangements.
Presented menus and took orders. Ensured the quantity of
menus is sufficient to cater to the number of guests. Set
up dining rooms and make reservation arrangements. Managed
event related work including setting up tables and
maintaining both exterior and interior of the restaurant.
Customer Service Rep, Auto Zone
Cahokia, Il --- Nov 2013 - May 2014
Helped ring up customer orders at the cash register. When
needed, would go out to customer vehicles and assess
mechanical issues for patrons. At times, assisted with
checking and replacing car batteries.
Cashier, Fontbonne University
Saint Louis, Mo --- Aug 2012 - June 2013
Answer customers' questions, and provide information on
procedures or policies. Record totals of transactions.
Count money in cash drawers at the beginning of shifts to
ensure that amounts are correct and that there is adequate
change. Greeted customers entering restaurant. Cleared
drawer at the end of the shift.
Salad Prep, Fontbonne University
Saint Louis, Mo - Aug 2012 - June 2013
Cleaned work areas, equipment, utensils, dishes, and
silverware. Stored food in designated containers and
storage areas to prevent spoilage. Prepared a variety of
foods according to customers' orders or supervisors'
instructions, following approved procedures. Portioned and
wrap the food, or place it directly on plates for service
to patrons.
Office Assistant, Blackburn College
Carlinville, IL - Aug 2011- May 2012
Input data, ran office errands, completed internship and
input alumni updates.
Scheduled appointments and assisted students registering
and finding information
Server, Blackburn College
Carlinville, IL - Aug 2011-May 2012
Delivered food and beverages from the kitchen and bar to
guests in a timely matter.
Prepared final bill, presented check to guest, accepted
payment, and processed through the POS system.
Education Saint Louis University
Microbiology - Aug 2013-Current
Blackburn College
Associates Biology/Chemistry-- Aug 2011- May 2012
Wentworth Military Academy
Associates Liberal Arts-- Aug 2008- May 2010
Skills Team Orientation
Communication
Leadership Skills
Problem Solving
Ability to Self-Manage and Self-Motivated
Work Ethic
Computer Skills
Great people skills
Outstanding customer handling
Motivated
References Available upon request.
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