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Customer Service High School

Location:
United States
Posted:
August 20, 2014

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Resume:

NATHANIEL LUYBEN 484-***-**** (Main)

** ********** ***** 610-***-**** (HOME)

WYOMISSING, PA 19610 *********@***.***

QUALIFICATIONS

* Proficiency in computer applications

* Excellent organizational skills

* Good oral and written communication skills

EDUCATION

Networking

and Telecommunications Technology August 2013

Commonwealth Technical Institute, Johnstown, PA

Wyomissing Area High School, Wyomissing, PA June 2010

Diploma

CERTIFICATION/DEGREES

Associates Degree in Networking and Telecommunications Technology

Networking Cabling Specialist for Copper Based Systems

Networking Cabling Specialist for Fiber Optic Based

ACADEMIC EXPERIENCE AND KNOWLEDGE

Telecommunications Practicum October 2012 August 2013 (along

with ongoing research and personal interest that assisted me in learning

much more then when I graduated)

Commonwealth Technical Institute, Johnstown, PA

* Gained extensive operating system experience in DOS 6.22, Windows 2000, Windows

XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008, Windows

8, Linux, active directory, wireless devices.

*Experience setting up cable boxes along with modem/router integrated xfinity devices

and coax premise layouts

* Provided peripheral support and driver installation.

* Created patch cables Category 5A, 6, Coax and Fiber.

* Troubleshot network connection problems and assisted with wiring of the equipment

rooms and telecommunications room throughout the building.

* Demonstrated knowledge of subnetting Ipv4 (including Classless Inter Domain Routing

and Network Address Translation) and Ipv6 hex it block sizes used for logical networking

in a physical network perspective.

* Set up routers and Access Points for general residential use.

* Demonstrated knowledge of Unified Extensible Firmware Interface and traditional Bios

Legacy based computer boots, partitioning and partition tables.

* Assembled, troubleshooted and repaired computers and peripheral devices, printers,

monitors, mice, disk drives, bluetooth dongles, wireless USB adapters. Found drivers for

different manufactured computers with varying operating system compatibility.

* Set up residential internet and cabling, including cable television and router

configuration.

* Provided network cabling, network setup including router and access points including

Netgear, Belkin, Cisco brands for best company practices and Internet usage.

* Used Digital Multi Meter and basic hand tools in computer operation and electronics.

* Performed installation and upgrading of operating systems, dual booting, understanding

of Uefi and Legacy BIOS, Dynamic Disks, Basic Disks.

EXPERIENCE

Mr.Car Wash

May 2014 Present

Shillington, PA

* Drying and Vacuuming cars, washing used rags

* Detailing, including waxing and polishing

* Cleaning off floor mats on both passenger and driver sides

Summer Assistant

July 2010 October 2010

Goodwill, Shillington, PA

* Repainted hallways of schools and outdoor benches

* Moved chairs and desks to designated areas

* Assisted employees as needed

Service Associate

Giant Food Store, West Lawn, PA February 2008 March 2009

* Provided customer service

* Assisted customers to locate items

* Bagged groceries

* Stocked shelves

* Retrieved shopping carts

* Mopped floors

REFERENCES

Deb Endres

CSEP Instructor

Commonwealth Technical Institute

727 Goucher Street

Johnstown, PA 15905

814-***-****

George Hockenberry

Vocational Instructor

Commonwealth Technical Institute

727 Goucher Street

Johnstown, PA 15905

814-***-****

1-800-***-****, extension 0486

Kim Rank

Director of Pupil Services and Special Education

Upper Perkiomen School District

2229 East Buck Road

Pennsburg, PA 18073

610-***-****

*****@****.***

Michael Matolyak

Vocational Instructor

Commonwealth Technical Institute

727 Goucher Street

Johnstown, PA 15905

814-***-****

1-800-***-****, extension 0485



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