Customer Service Sales

CV Photography/Floor Planner

Name: Johan Engelbrecht

Email: *******************@*******.***

Contact: 074********

Location: 125 Kipling Drive, Wimbledon, London, SW19 1TN

Profile

I would like to introduce myself as a self-sufficient, self-motivated

individual who takes every project and puts 1000% into it. Having studied a

Degree in Architecture and achieved a 3 Distinction Diploma in Art and

Design, I am not afraid of pressure and work well under deadlines. I work

well with people/teams as since I left University I have only worked in

Retail. I believe my passion for Architecture aligned with my skill in

Photography will prove to be an asset to any Company I join

Experience - Photography

Current

Freelance Photographer mainly specialising in Landscapes and Portraiture -

have a great interest in all aspects of Photography, especially babies.

My interest in Photography has led me on to photographing a couple of

Weddings (mainly Muslim and Sri Lankan) and entering a variety of

Photography Competitions of which one was for my current workplace to

photograph a 10,000 Chandelier within the heritage spiral staircase.

Experience - Free Lance Architect (designer)/Floor Planner

2008-Current

My Experience in floor planning takes me back to my studies in BA

Architectural Design from Kingston University.

Through all the projects below I have had to draw up specifications and

detail the project from scales 1/1250-1/1.

Since leaving University I have completed several minor and major

Architecture design projects of which a few are bullet pointed below:

. Orpington Fee & Brown Coffee Shop(Completed)

. Beckingham Junction Fee & Brown Coffee Shop(Completed)

http://feeandbrown.com/

. Islamic Orphanage Project in Gambia (Design Stage)

. Clients Bathroom, Completed

. Conversion of Semi-detached 3 bedroom house into 2 split properties

(Awaiting Planning Permission)

. Self Built Partition Wall and various recycled furniture designs

Heals.co.uk Customer Service Advisor

2008 -Current

My role within Heals has moved from E-commerce Stock Administrator to

Furniture Sales Advisor (9/2010-9/2011) to being promoted to Heals Online

Customer Service Advisor.

My duties

. Processing of Furniture and Non-Furniture Special Orders

. Maintaining In-house Standards

. Working directly with Customers via Telephone/email to resolve all

situations including delays, oversells, cancellations, delivery issues

and other service challenges

. Liaising with Sales Ledger and Accounting regarding Trade orders

Education

2:1 Degree Architectural Design 2005-2008 Kingston University

3 Distinctions BTEC National Diploma in Art and Design 2003-2005

GCSE A-C Grades

Skills

Microsoft Excel

Microsoft Word

Adobe Lightroom(Photographic Editing Program)

Sketchup to Advanced Level (V-ray) (Mac and PC)

AutoCAD 2012 - Intermediate Level (Mac and PC)

Photoshop CS5 - Intermediate Level (Mac and PC)

Model Making - Advanced Level

Sketching through all stages

Attention to detail

Teamplayer

Interests

I am a serious Cyclist, Freelance Photographer, Designer, Husband, and

Father. Love spending my time off with my family and black Leopard Cat.

Whatever time I have left, I like building small pieces of furniture from

recycled timber.

References

Heals & Son

Richard Davis...079********

Ercan Yerlikaya...079******** Owner of Fee & Brown Coffee Shops

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