Customer Service Manager

Vanessa Alfredo

**** **-**** ** ******, MI ***** 734-***-**** ***********@*******.***

professional Objective

I am seeking a career move to use my skills and experience independently, in a team project or a combination of both. I excel

in all phases of accounting, program implementation, inventory overhaul and/or tweaking of current project management.

Excitement is also introducing a new project for product improvement or enhancement. My abilities combined with the right

company will produce a desired outcome, an efficient approach and finally an increased profit margin.

Skills Profile

- Facility Manager with success in high volume parts sales & implementing an inventory tracking system

- Full charge bookkeeper with a vast knowledge of Accounting

- Ability to multitask and handle job pressures

- Team Player

- Software Knowledge – QuickBooks, Microsoft Office, E2 Shoptech, Windows

Employment History

Manager, Technosports 2/2005 3/2014

Livonia, MI

- Manager for three companies, facility manager for a warehouse and testing facility

- Accounting functions (3 companies) – purchasing, quoting, accounts payable & receivable, payroll, monthly

reconciliations, quarterly sales & use tax, job costing, general ledger, profit & loss

- Implemented an Inventory Tracking System

- Inventory control – including purchasing and tracking inventory flow

- Quoting and job costing for annual blanket purchase orders and independent jobs

Office Manager, Santilli Building Company 7/1995 1/2005

Livonia, MI

- Managed daily accounting

- Participated in customer service and customer selections in showroom

- Managed purchasing and scheduling of projects

- Organized sub-contracted laborers from point of hire, job completion, pay and year end 1099 form

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