Customer Service Quality Assurance

NEKISHA PARTEE

***** ******** *** ~ FLORISSANT, MO 63034 ~ 314~243~8574~ email:

*************@*****.***

PROESSIONAL PROFILE

Customer Service Specialist with extensive experience in production and quality assurance. Have proactive

approach to problem solving, analysis and prevention. Poised communicator, excellent interpersonal, verbal

skills. Consistently produce high quality results with established time constraints.

PROFESSIONAL EXPERIENCE

Florissant, Mo July 2013- PRESENT

Schnuck’s

Deli Clerks

*Greeting Customers in a timely and friendly manner

*Slicing a variety of Meats and Cheeses on a automatic slicer with proper safety equitment.

*Using fyers, roasters, and steamers to prepare hot food for the hot case.

Herman’s Nut House Omaha, NE August 2012 – May 2013

Production Worker

• Packaged BIGS sunflower Seeds on an automatic Matrix machine

• Successfully produced 15-30 thousand units per shift while following the SQF guidelines

• Efficiently labeled and cross taped finished boxes to be palletized and shipped to the correct

costumers

Comfort Inn by the Zoo Omaha, NE June 2011 – July 2012

Guest Service Agent

• Maintained inventory of vacancies, reservations and room assignment

• Provided courteous services to hotel guest, team members and management

• Registered arriving guests with check-ins/outs of hotel and settlement of guest folios

• Maintained stellar knowledge of community to aid in concierge services to guest to

i nclude local entertainment, events, restaurants, community activities and directions

• Resolved guest concerns in a courteous and timely manner

• Answered incoming calls to the front desk

• Liaison with housekeeping for on check outs and vacancies

Airlite Plastics Company Omaha, NE August 2007– December 2009

Chowder Cell Production Specialist

• Maintained print quality on plastic products on a automatic moving line

• Made sure colors are fully stocked for the product in each color well

• Packaged the plastic products in individual stacked sleeves

• Finalized products in stacked sleeves and palleted for shipping in a timely manner

Ms. Irene’s SleepyTime Child Care Omaha, NE September 2008 – June 2009

Teachers Aide

• Assisted teachers with the personal needs of the children in a mature, compassionate and caring

manor

• Provided for the physical needs of the children such as feeding, washing, sleeping

• Assisted in overseeing children throughout the day with activities while ensuring safety

• Assisted in maintaining classroom, equipment and play area neat and organized

Oriental Trading Company Omaha, NE August 2003 – July 2006

Packer

• Scanned customer orders into automatic scanner

• Selected items for packing and shipment the finalized customer orders with invoices and catalogs

• Performed quality assurance on all orders

EDUCAT ION

D iploma- May 2002 Normandy High School - St. Louis, MO

C ertificate in Culina ry Arts - July 2003 No rmandy Technical H igh School -St. Louis,

MO

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