Customer Service Assistant
Resume:
Jamie M. Hastings
acfg3s@r.postjobfree.com
To obtain a position with a well established company that will allow me to fully utilize
Objectiv
my strong organizational skills, customer service experience and ability to work well
e:
with people
Green Valley Chiropractic & Wellness Center Henderson, NV
EXPERIENCE
Front Desk Receptionist 2013-2014
Welcome patients; explain available services, payment and billing procedures
Maintaining patient traffic flow in the office
Schedule and remind patients of appointments
Register all patients per registration protocols and collect all documentation
Follow up on "no show" patients on a daily basis
Pulls daily patient treatment charts and maintain accurate chart files
Prepare new patient charts
Crescent School of Gaming and Bartending Las Vegas, NV
2008-2013
Administrative/Financial Aid Assistant
Consult & assist student applicants
Maintain necessary financial aid forms
Maintain complete student files
Ensure satisfactory progress is maintained prior to disbursement of funds
Ensure disbursement dates are proper and in accordance with regulations
Perform quarterly audits of files
Maintain & update receipt book
Prepare & make weekly deposits
Entrance/Exit Counseling
MetLife Hartford, CT
RSC Analyst II/ Billing & Collections 2000-2007
Open and distribute daily work
Process transactions to individual customer accounts
Supervise & train new employees
Research and fix problems with accounts
Dance Step Berlin, CT
1997-2007
Dance Instructor/Bookkeeper
Webster Bank New Britain, CT
Teller II 1995-2000
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