Customer Service Assistant

Jamie M. Hastings

***************@*****.***

860-***-****

To obtain a position with a well established company that will allow me to fully utilize

Objectiv

my strong organizational skills, customer service experience and ability to work well

e:

with people

Green Valley Chiropractic & Wellness Center Henderson, NV

EXPERIENCE

Front Desk Receptionist 2013-2014

Welcome patients; explain available services, payment and billing procedures

Maintaining patient traffic flow in the office

Schedule and remind patients of appointments

Register all patients per registration protocols and collect all documentation

Follow up on "no show" patients on a daily basis

Pulls daily patient treatment charts and maintain accurate chart files

Prepare new patient charts

Crescent School of Gaming and Bartending Las Vegas, NV

2008-2013

Administrative/Financial Aid Assistant

Consult & assist student applicants

Maintain necessary financial aid forms

Maintain complete student files

Ensure satisfactory progress is maintained prior to disbursement of funds

Ensure disbursement dates are proper and in accordance with regulations

Perform quarterly audits of files

Maintain & update receipt book

Prepare & make weekly deposits

Entrance/Exit Counseling

MetLife Hartford, CT

RSC Analyst II/ Billing & Collections 2000-2007

Open and distribute daily work

Process transactions to individual customer accounts

Supervise & train new employees

Research and fix problems with accounts

Dance Step Berlin, CT

1997-2007

Dance Instructor/Bookkeeper

Webster Bank New Britain, CT

Teller II 1995-2000

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