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Customer Service Operator

Location:
United States
Posted:
August 19, 2014

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Resume:

JAMES A. DEMATTIE

**** ***. *

POLLOCK, LA *****

318-***-**** CELL

*********@*****.***

Objective

. To utilize acquired knowledge and skill for employment with a

company offering

opportunity for growth and advancement.

Skills

. Heavy Equipment Operator, Skilled Laborer, Tower Climber, Certified

Rigger,

Certified Fork Lift Operator, Lead Tower Technician, Tower

Foreman

Experience

VesseTel Wireless, LLC Holiday, FL

Tower Top Hand 02/14 to 06/14

. Assist crew lead.

. Worked closely with crew to ensure daily job safety plans are

followed.

. Installation/De-Installation of transmission lines, connectors,

antenna's &

Accessories.

. Perform maintence on tower equipment.

. 100 % Travel.

. Climbed heights of 700 ft.

. Supervision of 3 employees

Mastec Network Solutions Charlotte, NC

Tower Foreman 09/13 to 02/14

. Led in the construction, insulation, and maintance of communication

towers and

Support structures.

. Worked long, various hours in extreme weather conditions.

. Use of computer to write daily reports.

. Worked on Ret Project in Virginia.

. AT&T & Sprint upgrades.

. Obtained several certifcations: ComTrain, OSHA 10, CPR, First Aid &

AED, RF

Wareness

General Dynamics Brentwood, TN

Tower Foreman 05/13 to 08/13

. Provided superior customer service ensuring all essential job

functions were

Performed in a timely, efficient, accurate, and safe manner;

. Ability to use a transit; read a compass;

. Identified, selected and utilized the proper cables, ropes, block

and tackle for

Rigging and lifting.

. Adhering to all company policies.

. Maintained a clean, safe and orderly work environment.

. Followed all safety procedures and policies

. Experience on major carrier builds and modifications.

. Traveled and worked in locations throughout the Gulf Coast for

extended

periods of time.

. Climbed heights in excess of 500 feet.

. Obtained several certifications.

. Supervision of 3 employees

CSI Houston, TX

Tower Foreman 03/13 to 05/13

. Provided superior customer service ensuring all essential job

functions were

Performed in a timely, efficient, accurate, and safe manner;

. Ability to use a transit; read a compass;

. Identified, selected and utilized the proper cables, ropes, block

and tackle for

Rigging And lifting.

. Adhering to all company policies.

. Maintained a clean, safe and orderly work environment.

. Followed all safety procedures and policies

. Experience on major carrier builds and modifications.

. Traveled and worked in locations throughout the Gulf Coast for

extended

Periods of time.

. Climbed heights in excess of 500 feet.

. Obtained several certifications.

. Supervision of 2 employees

Telcom USA Dallas, TX

Tower Foreman 11/12 to 03/13

. Provided superior customer service ensuring all essential job

functions were

Performed in a timely, efficient, accurate, and safe manner;

. Ability to use a transit; read a compass;

. Identified, selected and utilized the proper cables, ropes, block

and tackle for

Rigging And lifting.

. Adhering to all company policies.

. Maintained a clean, safe and orderly work environment.

. Followed all safety procedures and policies

. Experience on major carrier builds and modifications.

. Traveled and worked in locations throughout the Gulf Coast for

extended

Periods of time.

. Climbed heights in excess of 500 feet.

. Obtained several certifications.

. Supervision of 3 employees

Lafayette Steel Erectors Lafayette, LA

Iron Worker 08/11 to 04/12

. Assemble hoisting equipment and rigging, such as cables, pulleys,

and hooks,

To move heavy equipment and materials. Bolt aligned structural-steel

members

In position for permanent riveting, bolting or welding into place.

Connect

Columns, beams and girders with bolts, following blueprints and

instructions

From supervisors. Drive drift pins through rivet holes in order to

align rivet holes. In

structural-steel members with corresponding holes in previously placed

Members. Erect metal and precast concrete components for structures

such as

Buildings, dams, towers, storage tanks, fences, and highway guard

rails.

Fasten structural-steel members to hoist cables using chains, cables

or rope.

Jenson Construction Company Des Moines, IA

Skilled Laborer 02/11 to 08/11

. Assisted welder, cutting. Bridge construction, constructed coffer

dam, setting

H piles and test piles, rigging loads for cranes, loading and

unloading 18-

Wheelers, operating heavy equipment, operating vibratory

hammers. Driving

Sheeting and test piles from 60'-85' in length.

The Recovery Mission Alexandria, LA

Security 06/08 to 01/11

. Supervision of 18-25 residents on a daily basis. Writing multiple

reports and

submitting them to the proper department. Setting up

transportation for

residents to and from work, court and classes. Office duties

such as answering

phones, making deposits and sending out reports.

Rockland Offshore Services Duson, LA

Certified Rigger/Forklift Operator 02/07 to

06/08

. Fabrication shop. Transporting riser pipe to be sandblasted -

zinc - hybuil.

Transported and loaded pipe on 18 wheeler flatbeds for

delivery to oil field.

. Supervision of 6 employees

Independent Producers Colfax, LA

Forklift Operator, Band saw Operator 03/05 to

02/07

. Operating band saw to cut pallet boards. Loading 18 wheeler beds

for

transport. All clean-up duties.

Pro Tower Lafayette, LA

Tower hand 08/01to 03/05

. Traveled throughout the Gulf Coast, Arkansas, Tennessee, North

And South Carolina. Maintenance and construction on all

communication towers. Climbed up to 500 ft. to change light

bulbs, align

antennas and upgrade satellite systems. All other customer

service requests

on towers. Performed cell tower construction activities

including assembling

and erecting towers, mounting hardware, installing coax and

connectors,

grounding, testing, positioning, and optimizing antennas and

lines for the

telecommunications industry.

Ensco Offshore Broussard, LA

Roustabout 04/98 to 03/2001

. Assisted crane operator with offloading and back loading of work

boats.

Maintenance on cranes. Fire watching and assisting welders.

Standing in for

Floorhands. All deck duties.

Education

Bolton High School Alexandria,

LA

Diploma 05/1992

Certifications

. Certified Forklift Operator

. Fall Protection

. Compressed Gas

. Confined Space Awareness

. Electrical Safety

. HAZCOM

. HAZWHOPER

. Lockout/Tagout

. Offshore Awareness

. Respiratory Protection

. Certified Rigger

. Welding

. First Aid/CPR/AED

. COMTRAIN

. ANDREWS

. Gravitec

. RF Awareness

. OSHA 10

. Have worked with and have knowledge of Argus / Tower Waves / Alcatel

Translucent.

References

Available upon request.

.



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