Human Resources Management
Resume:
Gayle T. Kelly
Bel Air, MD ***14
Email: *******@*******.***
SENIOR HUMAN RESOURCE MANAGER
A Human Resources professional with over 20 years of experience in all aspects of Human Resources.
Demonstrated experience in leadership, organizational development, change management, coaching and
counseling. Professional strengths include highest level of integrity and dedication, as well as excellent
interpersonal, communication and listening skills.
Areas of Expertise:
Corporate Culture • Recruitment and Retention • Training and Development
Employee Relations • Succession Management • HR Reporting/Metrics
Employment Law • Compensation Administration
P ROFESSIONAL EXPERIENCE
TIC Gums, Inc., White Marsh and Belcamp, Maryland 2007 - present
TIC Gums, a Maryland based, privately held business, is the U.S.'s oldest supplier of hydrocolloids to the
food industry.
Director, Organizational Development
• Serve on senior leadership team which is responsible for setting the strategic objectives and
initiatives for the company. Work closely with upper management in areas such as corporate
culture, retention, succession planning, training & development, employee relations &
recruitment.
• Lead the HR department with five direct reports ad 2 indirect reports in three locations.
• Collaborate with interview teams in all phases of sourcing, recruiting, interviewing and selection
of quality candidates. Responsible for recruitment activity that has increased employee
population by 42%.
• Key influencer on internal management team responsible for decertification of union.
• Responsible for all salary review, market analysis, and compensation activities for the company.
• Counsel supervisors, managers and employees in the company's annual performance appraisal
process. Redesigned, implemented, and communicated a universal performance management tool
and introduced a mandatory mid-year process into the program. Resulted in an increase in the
percentage of employees receiving regular feedback from 20% to 100%.
• Ensure reliable, repeatable, and auditable processes and practices are established, documented
and monitored.
• Manage relationship with insurance broker to determine best options in overall benefit offerings
each year.
• Implemented timely and effective training solutions focused on individual and group performance
improvement.
• Responsible for setting and maintaining the HR budget.
• Counsel managers and employees on all employee relations issues. Collaborate with outside legal
counsel when appropriate.
BP Lubricants, Inc. 1990 - 2007
BP is one of the world's largest companies, with operations in over 100 countries. Within the U.S., BP is a
major producer of oil and gas, as well as one of the largest fuel retailers. BP is also a major player in
petrochemical manufacturing. BP Lubricants aspires to be the undisputed leader in global automotive
lubricants.
Regional Human Resources Generalist 1997 - 2007
• HR representative responsible for providing full support of three manufacturing plants in the U.S.
• Served on U.S. based harmonization team responsible for blending all people related programs
when BP Lubricants, Inc. acquired Castrol worldwide.
• Counseled managers and employees regarding issues related to employee relations issues,
performance management, and training issues.
• Managed recruitment efforts io include consultation with hiring managers and assessment and
fulfillment of staffing needs within the organization for exempt, nonexempt, and hourly positions.
Recruited approximately 25 new employees annually.
• Administered the compensation program in line with company practices to enable management
to attract and motivate employees at all levels.
• Participated in organizational development and succession planning initiatives with management
to ensure a structure that would support the business strategy.
• Managed all terminations for business unit including exit interviews and reporting employee
relations trends to management as appropriate.
• Administered company severance program during major restructuring efforts. Obtained signed
severance documents from all impacted employees resulting in no litigation against the company.
• Initiated career planning discussions to motivate employees and increase their productivity.
• Serve as Trainer/Facilitator for many different company related initiatives.
• Team Leader of Baltimore Operating Committee which was comprised of department managers
for all functions at the Baltimore location. This group was responsible for managing all day to
day activity at the Baltimore facility.
Human Resources Administrator 1993 - 1997
• Administrative support for HR Director and 2 HR Generalists.
• Responsible for recruitment activity for all hourly staff at the Baltimore location.
• Counseled line management and employees on all company related policies and benefits to
include FMLA, STD, LTD, Worker's Compensation, etc...
• Administered all company benefit plans to include STD, LTD, 401(k), educational assistance.
• Developed new hire orientation program and conducted regular sessions for new employees.
• Responsible for planning and organizing all company functions.
Employee Relations Coordinator 1990 - 1993
• Administrative support for HR Director and 2 HR Generalists.
• Benefits administration to include open enrollment process, COBRA administration, 401(k)
enrollments and processing of loans, and all monthly benefit billing to third party vendors.
• Worked with medical plan provider to resolve medical claim issues for employees.
• Responsible for planning and organizing all company functions.
EDUCATION
B.S. - Business Administration. Concentration: Human Resources Management.
Towson State University, Towson, MD 21204
References furnished upon request.
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