Steve Hester
Objective Quality Assurance Management
Expertise HVAC / Sheetmetal Manufacturing
Project Management
Quality Assurance Management
ISO 9001 Registration and audit leadership
FMEA, PPAP
Total Quality Management
Control Plans
SPC
Continuous Improvement
Experience 1996-2012 Lennox International Stuttgart, AR
Senior Quality Assurance Engineer
. Served on Senior Leadership Team for cost reduction and
product / process improvement.
. QA for new product design and realization.
. ISO 9001 Registration and process auditing.
. Leadership of ISO audit teams.
. Six Sigma Quality Improvement
. Project management for cost reduction / process
improvement.
. Design and Implementation of manufacturing processes for
new product designs.
. Leadership of cross-functional teams for product /
process improvement.
. New product development teams participation.
1992-2006 Lennox International Stuttgart, AR
Quality Assurance Engineer
. Report generation for various Cost of Quality parameters
as directed.
. Supplier Quality Assessment.
. Product final test systems design.
. Management of test systems construction, programming an
maintenance personnel.
Education University of Arkansas at Fayetteville
. Bachelor of Science in Education - Human Resources
Development.
Certifications American Society for Quality
. Certified Quality Engineer
. Certified Quality Auditor
703 W. 3rd Street
Stuttgart, AR
Phone 870-***-****
Email: ***********@*****.***