Network Engineer
Resume:
MIGUEL A. MATOS
*******@*******.***
SUMMARY
An IT professional with over 15 years of experience in development, administration,
engineering, support for various technologies for medium to global enterprise environments and
include proficiency in routing, switching, security, voice and wireless.
TECHNICAL CERTIFICATIONS & SKILLS
Certified WAN Professional CWP
Certified WAN Enterprise Administrator CWEA
Cisco Certified Design Associate CCDA
Cisco Certified Network Associate – Voice CCNA – Voice
Cisco Certified Network Associate – Wireless CCNA – Wireless
Cisco Certified Network Associate – Security CCNA – Security
Cisco Certified Network Associate – Routing/Switching CCNA – R/S
Certified WAN Administrator CWA
Systems/Network Administrator SNA
EDUCATION
Certified WAN Engineering Program LANWAN Professional
Bachelor of Science in Network and Communications Management DeVry University
TECHNICAL SKILLS DETAIL
Cisco Routers/Switches: Cisco IOS, Routers (3900, 2900, 1900, 800), Cisco Catalyst (6500,
5500, 4900, 4500, 3000, 3100)
Connectivity & Hardware: Exchange Server, Blade Servers, Web Servers Ethernet, Fast
Ethernet, WAN, LAN, TCP/IP, RAID systems, Cisco ASA 5500, CDP, Frame-relay, PPP, ACL,
Network Address Translation (NAT), Port Address Translation (PAT), OSPF Virtual links, RIPng,
RIP, RIPv2, OSPF, EIGRP, BGP, VTP, SNMP, SNMPv3, SMTP, ARP, TCP, UDP, Static Routing,
Stub Routing, VLAN Trunking, Multi-Area OSPF, VLAN, VTP, HSRP, STP, SVI, BPDU,
Portfast, GLBP, VRRP.
Security Technologies: AAA, IPS/IDS, TACACS+, RADIUS, SSH, VPN, Cisco ACS, Data
Loss Prevention, IPSec, Data Management Zone, (PGP), Public Key Infrastructure (PKI), Port
Security, MAC Address Filtering, IPS/IDS, NPS.
VoIP/Wireless Technologies: 802.11 a/b/g/n, WLAN, WAP, AP, SSID, LWAPP, Cisco ACS, VoIP,
IP Phone, Catalyst, CUCM, QoS, PoE, CME, CUE, Port Security, MAC Address Filtering, SIP,
RTP, SCCP, SRTP, UCCM, UCCX.
Monitoring Tools/Apps: Wireshark, Remedy, Openview, Nagios, VMware, Solarwinds, F5,
Cisco Works, Cisco Security Manager Suite, DNS Servers, DHCP Servers
Software/Hardware: MS Office Suite (Word, Excel, PowerPoint), windows, PC, Peripherals
Consultant (Feb – Mar 2014)
I was part of a team deploying a data center in a new office building for a Federal Customer. I provide
assistance with installation of network equipment, reviewing configuration, and documentation.
Transactional Network Services Atlanta, GA, Overland Park, KS, Reston, VA
Technician II (2000 – 2013)
• Provided all technical support for all International Roaming products on a 24x7x365 basis
• Liaison between external customers and internal/external entities
• Coordinated and oversaw all acceptance testing associated with the implementation of services for
Global Roaming Consortiums members
• Participate as a team member within the department and represented the department in intra-
departmental objectives designed to ensure on time and quality products, which meet customer needs
and expectations
• Served as interpreter/translator between Latin American and US customers
• Created and maintained Standard Operation Procedure for the International Roaming Division
• Troubleshoot Frame Relay, VPN, DS0, DS1, DS3 links between telephone carriers
United States Army, United States Army Europe (1978 – 1999)
Network/System Administration (1996 – 1999)
• System Administrator for the DNS and UNIX Mail Server (POP3)
• Managed a Class B Address
• Administered and maintained 14 Cisco Routers and 10 Cabletron Hubs
• Provided network assistance to 200 remotes users and 6 remote networks
• Liaison between Forces Command and subordinate headquarters in matters of network
support.
Information Technology Support Manager (1988 – 1996)
• Provided support for 120 PC’s with auxiliary equipment, 110 pagers, 56 Cellular
telephone and assorted office automation equipment valued in excess of $250,000.
• Maintained accountability for all the communication equipment for the Olympic Task
Force.
• Upgraded, installed and supported Desktop Computers to comply with network design
(Windows NT and Win95)
• Managed the daily operation of the Network Control Facility for HQ Forces Command
and provide continued communication link between Forces Command and 170 remote sites.
• Directed Technical Customer Support for Army Forces throughout Europe
• Debugged, maintained and field hardware for Standard Theater Command Control
Systems, which comprise of 50 LAN throughout Europe.
• Responsible for the schedule operation and the quality control of all printed output,
mailing and receiving of hard copy and magnetic media.
• Supervised 5 technical staff professional.
• Managed the daily operation of two mainframe computers in support of World Wide
Military Command and Control System.
• Responsible for the quality control of all printed output, mailing and receiving of hard
copy and magnetic media.
• Developed computer operating procedures; determined production processing priorities.
• Initiated hardware and software problem-resolution measures.
• Responsible for the organization physical security during normal operational hours.
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