Customer Service Manager

Location:

Posted:

August 17, 2014

Samira Bouchahda

617-***-**** . ***************@*****.***

Skills and experience:

. Languages: written and spoken English, Spanish, French, and Arabic

. Leadership and management experience in hospitality, restaurant,

retail, customer service, security, technical, and transportation

positions

. Licensed hackney driver for Boston, MA

Work history:

Delivery driver

BDS. Chelsea, MA. 2013 - present.

Limo driver

Lifestyle Transportation. Boston, MA. 2012 - 2013.

Fleet Clerk Service

American Eagle Airlines. Logan Airport, Boston, MA. 2002 - 2011.

Team Lead, Continental Airlines cleaning

G2 Secure Staff, East Boston, MA. 2007 - 2008.

Shift leader, cashier, and salesperson

Dunkin' Donuts. Boston, MA. 2000 - 2001 and 2008 - 2009.

Driver

Commonwealth Limo Company. Allston, MA. 2005 - 2006.

Head Chef

La Cassolla,Valencia, Spain. 1998 - 2000.

Hotel manager

Amphitrite Skhirat Hotel. Skhirat, Morocco. 1993 - 1997.

Education:

. Graduate, Lycee Plateau. Rabat, Morocco. 1989.

. Diploma in tourism, Centre de Formation Professionnelle Hotelier

Touarga.

Rabat, Morocco. 1991.

. FAA certified technician, aircraft de-icing and airplane pushback.

Logan Airport. 2002.

. Certificate in networking fundamentals, Bunker Hill Community College.

Charlestown, MA. 2012.

. Certificate, E-Team skilled machinist training program. Lynn, MA.

2014.

References available upon request.