Customer Service Quality

Location:

Posted:

August 17, 2014

Lisa Cunningham-Patton

Press Operator/Production Worker

Toledo, OH

********************@*****.*** - 567-***-****

WORK EXPERIENCE

Press Operator/Production Worker

Advance Staffing Solutions - Sylvania, OH - December 2013 to July 2014

Operate machinery used in the production process, or assist machine operators.

• Examine products to verify conformance to quality standards

• Count finished products to determine if product orders are complete.

Call Center Representative

Maritz Research - Maumee, OH - December 2012 to June 2013

Conduct surveys and collect data, using methods such as interviews, questionnaires, focus groups, market

analysis surveys, public opinion polls, literature reviews, and file review

Cashier/Customer Service

K Mart - Toledo, OH - September 2012 to December 2012

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

• Issue receipts, refunds, credits, or change due to customers.

Petitioner

The Ohio Petition Company - Toledo, OH - June 2009 to May 2010

Registered citizens to vote and petitioned signatures.

Production Worker

The Goodwill Store - Toledo, OH - 2007 to March 2009

03 /09

• Inventoried, priced and restocked merchandise. Received cartons and packaged donated merchandise.

Production Worker

Savers Thrift Store - Toledo, OH - 2005 to November 2008

11 /08

• Inventoried, priced and restocked merchandise. Received cartons and packaged donated merchandise.

ADDITIONAL INFORMATION

Customer service driven individual with experience working on the front lines providing quality service,

experience, and problem solving to management and customers alike. Able to speak effectively in person and

over the phone to assist individuals, answer inquires and receive information needed to complete orders and

document surveys or other information required. Strong work ethic as demonstrated in ability to learn and grow

in different fields and meet the deadlines, requirements and ensure the highest quality product or service for

my employer.